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Author I can not see my tree pressing the link from the report
Posted Monday, February 2, 2009 - Post #23537
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GenoPro version: 3.1.0.1

Last Login: Sunday, February 16, 2025
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I used to see my tree even if I were using a diferent computer, without GenoPro installed on it, but now I can not. I do not know why. 

When I click "click on this link to view the genealogy tree within your browser" it returns a ziped file with options Save, execute or Cancel.

If I use the options "save" or "execute" it does not return my tree even if I am using my computer with GenoPro installed on it.

Please, help me. 

Julio

Posted Tuesday, February 3, 2009 - Post #23541
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Gamma
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GenoPro version: 3.1.0.1

Last Login: Monday, May 12, 2025
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I will check it out.  The problem is quite new; we fixed a privacy issue and created this problem.  Thanks to Ron who reported the problem - we fixed last week.

Edited: Monday, February 9, 2009 by GenoProSupport
Posted Saturday, February 7, 2009 - Post #23569
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Gamma
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FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1

Last Login: Monday, May 12, 2025
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That should be fixed by now, if you have other issues regarding files on familytrees.genopro.com let me know.

Thanks for reporting that issue.


Posted Sunday, February 8, 2009 - Post #23571
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GenoPro version: 3.1.0.1

Last Login: Sunday, February 16, 2025
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Dear Morin,

The other issued I had already written to Ron is the fact that the Google Map is not running as it used to be. It does not return the places, it returns an empty map.

I had read Ron telling it will be solved.

Thanks, very thanks,

Julio



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