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Customers
GenoPro version: 3.1.0.1
Last Login: Sunday, January 8, 2023
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On my website when I click on any persond familytree I get a blank PDF no drawings.Could you please help Thank you, Robert
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: 5 hours ago
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Difficult to advise without any real evidence being provided (e.g. such as the URL of your website) but I suggest you install the free Foxit PDF reader as your default reader instead of using Adobe's bloated Acrobat Reader. In my experience the Adobe reader struggles with complex PDF genomaps.
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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Customers
GenoPro version: 3.1.0.1
Last Login: Sunday, January 8, 2023
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Yes!!! Thank you it works with Foxit PDF reader but I used Acrobat reader 9 before, I wonder what happened.....Thank you, Robert
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Translator
GenoPro version: 3.1.0.1
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Adobe has problems showing oversized (mainly width) pdf charts as I found with some other programs. It will display the pdf file as a blank sheet.
It would be advisable to Ron to remove the reference in the config.xml file to use the Adobe Reader. Just a PDF Reader should be good enough.
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Customers
GenoPro version: 3.1.0.1
Last Login: Sunday, January 8, 2023
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Maru-san,Thank you very much for your response, Fox it PDF also brings the whole tree not just pesonal tree. How do I remove the reference in the config.xml, Can you give me the instructions. Another Question, my family tree now horizontally very wide, how do I turn it into vertican so people can print on multiple 8X11 letter size. Thank you so much again for your support. Robert
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FamilyTrees.GenoPro.com
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Does http://support.genopro.com/Topic25456-86-1.aspx answer?
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Customers
GenoPro version: 3.1.0.1
Last Login: Sunday, January 8, 2023
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I have lost my config.xml where can I find it :-)Thank you, Robert
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Customers
GenoPro version: 3.1.0.1
Last Login: Sunday, January 8, 2023
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My genomap0 is created as a blank PDF (102kb) SVG version is fine (603kb) genomap0.htm (5kb) ???
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Customers
GenoPro version: 3.1.0.1
Last Login: Sunday, January 8, 2023
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Genomap2 and Genomap3 taps are blank can I delete them?
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GenoPro version: 2.5.4.0
Last Login: Thursday, January 11, 2024
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Genomap2 and Genomap3 taps are blank can I delete them?
Yes.
Poolzone a mere cog in a revolution
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