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Password not working

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Author My GenoPro password is not working
Blackkite
Posted Saturday, January 22, 2011 - Post #27422
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GenoPro version: 3.1.0.1
Last Login: Thursday, March 31, 2022
Posts: 7, Visits: 251
I have downloaded the new Genopro 2011

And I have problems backing up on line.I enter my username and password corectly but when I klicjk backup it terlls me the password you entered is incorect would you like us to send you the corect one by Email

I go to my Email and the password is the same then Itry again and the same thing comes up WRONG PASSWORD

What I do wrong can someone help please

Christopher the Greek Cool

Edited: Sunday, January 23, 2011 by GenoProSupport
GenoProSupport
Posted Sunday, January 23, 2011 - Post #27423
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Gamma
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1
Last Login: Thursday, January 16, 2025
Posts: 4,886, Visits: 22,775
Thanks for reporting the bug.  The bug occurred when a long password was converted from ANSI/MBCS to Unicode, and some of the characters were truncated.  I fixed this bug and will post an update today or tomorrow.

Edited: Sunday, January 23, 2011 by GenoProSupport


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