GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 

GenoPro Support Forum




Genogram symbols disappeared

Click to view RSS...
Author GenoPro does not display the squares and circles
Posted Tuesday, February 8, 2011 - Post #27625
Forum Member

Forum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum Member

Customers
GenoPro version: 2.5.3.4

Last Login: Monday, February 12, 2024
Posts: 26, Visits: 193
I was using Genopro to enter details for a specific individual.  Right around the time I hit "Enter" to close the box, I may (or may not... don't recall) have done a Ctrl+S to save.  At any rate, several of my genogram symbols disappeared from my tree, leaving empty lines.  This only occurred on a couple families I had recently added/modified.  Sometimes if I clicked in the area where they used to be, they may temporarily reappear, only to disappear again later.

I was prevented from saving again, even though I got a * in the title bar.

Here is a picture:

http://www.cranmalreign.com/genopro/disappeared.jpg

I had to exit GenoPro w/o saving and reopen to recover.

Thanks!


Edited: Thursday, February 10, 2011 by GenoProSupport
Reply
Posted Monday, April 18, 2011 - Post #28224
Legendary Master

Legendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary Master

Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1

Last Login: 3 hours ago
Posts: 4,886, Visits: 22,800
887059 (15-Apr-2011)
...The lines that don't show up are those that connect intact families.  Initially they are gray.
All the times the lines not printing up are horizontal on older HP printers.  Feel free to send me a sample .gno file and I will try to print it on my Canon printer (maybe I can reproduce this bug on my computer, and fix it)



Similar Topics

Click to view RSS...
Expand / Collapse

Reading This Topic

Expand / Collapse