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Home » GenoPro Help and Technical Support » Web site and Online services » volume - video tutorial


volume - video tutorial

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531573
Posted Saturday, May 7, 2011 - Post #28327
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GenoPro version: 2.0.1.6
Last Login: Friday, May 13, 2011
Posts: 2, Visits: 5
My students are reporting they have no volume on some of the video tutorials.  I checked it out and also have volume only on some videos. 
531573
Posted Friday, May 13, 2011 - Post #28355
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GenoPro version: 2.0.1.6
Last Login: Friday, May 13, 2011
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OK - so I figured this our myself.  To fix this problem you need to upgrade to the 2011 version of Genopro.  (Which I did not even know existed.)  If I knew that the support for this product would be so terrible I never would have asked my institution to buy it for our students.  I won't make that mistake again and will encourage others to select a different product - anything BUT Genopro. 
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Posted Friday, May 13, 2011 - Post #28358
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GenoPro version: 3.1.0.1
Last Login: 2 hours ago
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Yes, we need to redo the videos.  We have many videos we also want to create, including an introduction with step-by-step instructions to get started, such as creating a family, adding parents, children, a second spouse, and perhaps how to print the family tree on a single page.


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