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Printing problem

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Author	Print or print preview result not in concordance with print zone pages displayed
675420	Posted Sunday, May 15, 2011 - Post #28368
Forum Newbie Customers GenoPro version: 3.0.1.0 Last Login: Tuesday, January 24, 2017 Posts: 1, Visits: 10	I'm working on a tree with 210 individuals and encounter problems for printing with the version 2.5.3.9 Page setup parameters : paper dimensions landscape 21x30 cm (A4). Scale 100%. Total pages 2 horizontal & 2 verticals. Horizontal and vertical centering are enabled. All 4 pages contain about a quarter of the individuals. Print zone preview ON Printer doPDFv7. Print preview in single page mode is showing 2 blank pages and 2 other pages BUT with just a strongly zoomed part of the tree (in fact, the upper left part of each print zone page on the screen, abt. 1/6 of the print zone page content) . In dual page mode, strange display with a screen wide tree part and an overlapping part of another A4 page. Print result in PDF is 2 white page and 2 pages with zoomed part of each print zone page. Same sort of result with Canon printer 850 selected. For the moment, Genopro is unusable for me. Thanks for help.
GenoProSupport	Posted Monday, May 16, 2011 - Post #28371
Legendary Master Administrators Moderators Customers Gamma FamilyTrees.GenoPro.com Translator GenoPro version: 3.1.0.1 Last Login: 8 hours ago Posts: 4,887, Visits: 22,761	Can you please send me your family. Use the Send File dialog and enter GenoPro in the To line. I will take a look and see what is happening with your genogram.
GenoProSupport	Posted Monday, May 16, 2011 - Post #28378
Legendary Master Administrators Moderators Customers Gamma FamilyTrees.GenoPro.com Translator GenoPro version: 3.1.0.1 Last Login: 8 hours ago Posts: 4,887, Visits: 22,761	I received your file. This bug is related with a custom paper dimension which is not passed properly to the print driver, therefore the alignment in the print preview is incorrect. I thought I tested this code well, however your paper dimension of 30x60 inches (76.2 by 152.4 cm) is causing GenoPro to display the print preview incorrectly. I am working on it.

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