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Incorrect invoice
Incorrect invoice
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3 keys taken out not 1
914732
Posted Thursday, May 26, 2011
-
Post #28439
Forum Newbie
Customers
GenoPro version: 2.5.3.9
Last Login: Friday, December 23, 2011
Posts: 2,
Visits: 14
HI
I have purchesed Genopro today for ONE licence and the system has sent me 3 keys and genopro is trying to take 3 times the money out of my account. I am in the UK and cannot
phone
USA.
I have tried to contact via email, but there is only the 'noreply' button
What do I do to get this
error
corrected?
I only want and need one copy
Colin Gibson
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Incorrect invoice
By
914732
(
Thursday, May 26, 2011
)
HI First thanks for resolving this so quickly. No I did not get the...
By
914732
(
Friday, May 27, 2011
)
Thank you for the feedback. If anything else, just contact us.
By
GenoProSupport
(
Monday, May 30, 2011
)
You made one purchase in USD and two in EUR. I refunded your two...
By
GenoProSupport
(
Friday, May 27, 2011
)
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