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Customers
GenoPro version: 2.9.0.6
Last Login: Friday, April 12, 2024
Posts: 53,
Visits: 3,821
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It is possible there is a temporary .gno file left on your computer.
I am searching right now. What might the temp .gno file be named?? Hell, I'll just try them all.  Hope is a wonderful thing!!
John Fleming
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Family Tree?? Try Family Shrub.
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Administrators
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Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: 6 hours ago
Posts: 4,886,
Visits: 22,777
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The file is appended the following name: TemporaryBackupYYYYMMDD.gno (where YYYY MM DD is the date when the file was saved)
If your original file was named Johnnycrash- 2011.gno, then the temporary backup file will be named something like Johnnycrash-2011TemporaryBackup20111116.gno Just search for any .gno file on your computer.
Edited: Wednesday, November 16, 2011 by
GenoProSupport
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Customers
GenoPro version: 2.9.0.6
Last Login: Friday, April 12, 2024
Posts: 53,
Visits: 3,821
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Just search for any .gno file on your computer.
Well, I found a bunch of .gno files. None with the backup nomenclature. But's that's OK. I did find one file in "Documents and Settings" named FamilyTree.gno . It was created on 6/19/2011. Opened it, and MOST of my data was there. So, I only lost about 4 month's work. Still sucks, but not nearly as bad as it did yesterday.
I have a lot of work to re-do, but it's mostly rearranging stuff. I did a lot of tidying up, and formatting to make it look pretty (and more useful). I only have to re-enter about 70 people. Better than thousands...
Thank you GenoProSupport!!! 
John Fleming
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Family Tree?? Try Family Shrub.
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Customers
GenoPro version: 2.5.4.1
Last Login: Friday, October 18, 2013
Posts: 142,
Visits: 3,822
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Also, note: there is an online backup service provided by GenoPro, for free. Use it periodically...
Danny
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Customers
GenoPro version: 3.0.0.2
Last Login: Tuesday, June 12, 2018
Posts: 11,
Visits: 30
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Hi,
I have a similar but different problem.
For some files, Just do not want to open.
It could be opened as a .png file but I need it to be a gno file and it is.
Would you be ale to pen?
Thanking you.
Jacob Mezei
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Administrators
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Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: 6 hours ago
Posts: 4,886,
Visits: 22,777
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Any file which was saved as a .png was NOT a GenoPro file. GenoPro cannot reconstruct a family tree from a .png or a .jpeg. Have you tried the "File Find" dialog which will search all your drives and folders for any .gno file?
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Customers
GenoPro version: 3.0.0.2
Last Login: Tuesday, June 12, 2018
Posts: 11,
Visits: 30
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I searched all the files and none opens with the correct name. The file opens for a split second with a gno shaded page and disappears.
It seems the best I can do, is cry goodbye.
Thanks a million for your efforts to help.
Jacob Mezei
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Administrators
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Gamma
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1
Last Login: 6 hours ago
Posts: 4,886,
Visits: 22,777
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Do you have other emails you may have done a backup to our server, or someone to whom you sent your family tree by email, or some external USB/Flash drive, or some old computer?
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Customers
GenoPro version: 3.0.0.2
Last Login: Tuesday, June 12, 2018
Posts: 11,
Visits: 30
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Hello Master,
No unfortunately I don't have any trace. I even looked thru my Recycle bin.
I'll have to reconstruct
I didn't realize, I removed the old gno program. I have downloaded the new 2016, and I was able to create a new gno file, which I was not able in the old program.
Now I realize that I cannot open the new file, just as I wasn't able to open and old one. I created a file, gave it a name. That's all it does not open. I am attaching the new 2016 blank file.
What can I do?
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Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: 6 hours ago
Posts: 4,886,
Visits: 22,777
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If you have any old .gno file, GenoPro 2016 will be able to open it. GenoPro can only open its files, as it cannot interpret a .png or a .jpeg file as family tree.
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