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import GEDCOM causes crash

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Author cannot import GEDCOM
Posted Thursday, July 26, 2012 - Post #30450
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GenoPro version: 2.0.1.6

Last Login: Thursday, July 26, 2012
Posts: 1, Visits: 1
I just purchased, downloaded, and installed v.2.5.4.1. When I try to import any GEDCOM, I receive a message "GenPro 2011 has stopped working" - check online for a solution and close the program or close the program. View problem details:

Problem signature:

Problem Event Name: APPCRASH

Application Name: GenoPro.exe

Application Version: 2.5.4.0

Application Timestamp: 4ffba426

Fault Module Name: StackHash_9639

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Code: c0000005

Exception Offset: 63656e6e

OS Version: 6.0.6001.2.1.0.768.3

Locale ID: 1033

Additional Information 1: 9639

Additional Information 2: e03a936772ff197e5659837180eadb27

Additional Information 3: 2792

Additional Information 4: b908979e951c66ae4071f1ef6266294e



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