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Unable to receive registration key

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Author The attempt to connect to the server failed; please verify firewall settings, server name and port number <a href="https://api.genopro.com/ws.asmx">https://api.genopro.com/ws.asmx</a>
Posted Sunday, February 3, 2013 - Post #31208
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Hi,

Everytime I try to receive my registration key, I get this message:

Error sending registration key to email ...:

The attempt to connect to the server failed; please verify firewall settings, server name and port number

https://api.genopro.com/ws.asmx

Suggestions?


Edited: Monday, February 4, 2013 by GenoProSupport
Posted Sunday, February 3, 2013 - Post #31209
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Gamma
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GenoPro version: 3.1.0.0

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Your firewall or antivirus may be blocking the application GenoPro from accessing the Internet and get the registration key.

Edited: Sunday, February 3, 2013 by GenoProSupport
Posted Sunday, February 3, 2013 - Post #31210
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I have tried numerous times, and each time it is blocked.  I played around with my firewall settings and it's still not working...

Is there anyway I can receive a registration key?


Edited: Sunday, February 3, 2013 by skyelaur
Posted Sunday, February 3, 2013 - Post #31212
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GenoPro version: 3.1.0.1

Last Login: 4 hours ago
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Feel free to use 6s6-59H-ANB-NH7-TMP which is valid for 6 months.
Posted Wednesday, April 30, 2014 - Post #33547
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I am unable to receive the registration key via email I am receiving the same message below as the other members. I need one please right away to save my assignment before I lose it please. I need HELP please this is due FRIDAY. Can you please send me the free reg key for 14 days.

Edited: Wednesday, April 30, 2014 by keb247@aol.com
Posted Friday, June 13, 2014 - Post #33673
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Mine said the same thing!! I need HELP!! Trouble with the website too!!

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Posted Sunday, June 15, 2014 - Post #33677
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Maybe you should check your firewall, anti-virus and other program that could block GenoPro?

If you are having problem with the "website" try to be more specific.
Posted Sunday, August 31, 2014 - Post #33854
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I am having the same problem.  I have tried playing around with my firewall, but don't know how to touch the virus protectors, etc.  Is there any other way to get a registration key?


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