GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 

GenoPro Support Forum




error message when trying to upload updated tree to the web

Click to view RSS...
Author keep getting this vbscript error. can anyone help?
Posted Saturday, September 14, 2013 - Post #32422
Legendary Master

Legendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary Master

Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: 9 minutes ago
Posts: 3,348, Visits: 25,673
No worries.  I know things can be hard to find here.  Sad

A tip:  I have changed preferences in Forum Settings under My Profile (link in page header above) to set Topic Display option to Flat Descending  so that the later posts in a topic appear first and I don't then have to scroll through all that has gone before before seeing the latest posts.


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Saturday, September 14, 2013 - Post #32420
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Forum Members

Last Login: Saturday, September 14, 2013
Posts: 2, Visits: 6
My apologies.  I hadn't scrolled to the very bottom of the page that listed all the changes in the application.  Found it and downloaded it.  Hopefully that'll fix the problem.

Windows 7 Home Premium, 64-bit
GenoPro 2.5.4.1
Posted Saturday, September 14, 2013 - Post #32415
Legendary Master

Legendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary Master

Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: 9 minutes ago
Posts: 3,348, Visits: 25,673
I'm having the same problem.  I have yet to find the Narrative Report download

Did you read the topic in which you have posted? The second post in this topic has a link to a post where you can download the Latest Narrative report.  That post has a link to a post describing how to install the new skin.

If you are still having problems with the report after following the instructions there please post again.

Note also that all updated report skins are pinned to the start of the Report Generator Forum to make them easier to find.


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"


Edited: Saturday, September 14, 2013 by genome
Posted Saturday, September 14, 2013 - Post #32414
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Forum Members

Last Login: Saturday, September 14, 2013
Posts: 2, Visits: 6
I'm having the same problem.  I have yet to find the Narrative Report download.  I have noticed that my GenoPro folder does not have a Skins folder.  I am running version 2.5.4.1 on Windows 7 Home Premium, 64-bit version.  Update:  If I select New Skin from the Report screen, then a Skins folder is created but still receive the same error message.

Windows 7 Home Premium, 64-bit
GenoPro 2.5.4.1

Edited: Saturday, September 14, 2013 by cgcarpenter
Posted Friday, August 9, 2013 - Post #32205
Legendary Master

Legendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary Master

Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: 9 minutes ago
Posts: 3,348, Visits: 25,673
I notice that the Individual's page that referenced the photo is also not updated.  It would appear that the thumbnail images are actually uploaded but not the pictures or the updated refering page.

So I am now thinking that perhaps the cause is that you have the 'Resume Report' checkbox set under the Options tab of the Generate Report dialog.  Is this the case?

I have never used this setting myself but its description is that only new pages are added and so could lead to the situation you have seen.

GenoPro always compares an updated page with the previous version via a checksum of the contents and only copies pages up to the web site if the checksums differ and so the 'Resume Report' setting is somewhat redundant.


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"


Edited: Saturday, August 10, 2013 by genome
Posted Friday, August 9, 2013 - Post #32195
Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Customers
FamilyTrees.GenoPro.com
GenoPro version: 3.0.1.1

Last Login: Tuesday, April 13, 2021
Posts: 22, Visits: 259
I first want to say that I am Lionel's son, Alan, and I am trying to assist my father with this dilemma.

I tried an experiment this morning that may help in ascertaining the issue.

I created a new tree in a different folder by adding a 2 onto the host target.

So, instead of ...familytrees.genopro.com/Silberling, I specified ...familytrees.genopro.com/Silberling2

As I expected, ALL the photos were uploaded into the new site.

Next, I asked Lionel to add one more photograph to the "new" tree and upload.

The result was that this last photograph did not show on the tree (although it did show as uploaded in the upload display as shown below)

Thumbnail for C:\Users\Lionel\Documents\Silberling Tree\The Gown.JPG is already up to date

Thumbnail for C:\Users\Lionel\Documents\Silberling Tree\cutting the cake.JPG is already up to date

Thumbnail for C:\Users\Lionel\Documents\Silberling Tree\At the falls in St. Lucia.jpg is already up to date

Thumbnail for C:\Users\Lionel\Documents\Silberling Tree\Sammy ringbearer.jpg is already up to date <-THIS IS THE PHOTO WE TRIED TO ADD TO THE NOW ESTABLISHED NEW SILBERLING TREE.

As per your request, I will send you the site and password combination via private message.

thank you

Posted Thursday, August 8, 2013 - Post #32192
Legendary Master

Legendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary Master

Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: 9 minutes ago
Posts: 3,348, Visits: 25,673
Ok. It is probably not possible to take this further without seeing the website and examining the pages for errors.

Are you happy to send me a link and details via Private Message (PM) on this forum?

At the moment it cannot see how the script is reporting an up to date timestamp on a thumbnail image that isn't actually there.  I assume that you believe both the generated thumbnail and the actual photo are missing.
I also presume you have not set the 'Link to all files from my computer' or Link to all files from my local network' checkboxes under the options tab of the Generate Report dialog.


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Thursday, August 8, 2013 - Post #32191
Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Customers
FamilyTrees.GenoPro.com
GenoPro version: 3.0.1.1

Last Login: Tuesday, April 13, 2021
Posts: 22, Visits: 259
I deleted temporary internet files with no change and it still failed to show new pictures.
Posted Thursday, August 8, 2013 - Post #32189
Legendary Master

Legendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary Master

Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: 9 minutes ago
Posts: 3,348, Visits: 25,673
Refreshing and deleting history is not the same as clearing the local browser cache.  If you are using Internet Explorer have you tried deleting temporary Internet files?


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Thursday, August 8, 2013 - Post #32187
Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Customers
FamilyTrees.GenoPro.com
GenoPro version: 3.0.1.1

Last Login: Tuesday, April 13, 2021
Posts: 22, Visits: 259
Yes, I tried refreshing and deleting history.


Similar Topics

Click to view RSS...
Expand / Collapse

Reading This Topic

Expand / Collapse