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Posted Saturday, December 12, 2015 - Post #36328
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GenoPro version: 3.0.0.6

Last Login: Tuesday, November 5, 2024
Posts: 97, Visits: 6,559
The key earlier in the postings ends in TMP. and is a 6 month key, so it is probably meant for 1628458.

As you are shown as a "Customer" on this forum, you should be able to view and retrieve your registration key(s) by going to the link    http://collaboration.genopro.com/Account.aspx
(while you are logged into this forum)
Then click "manage" in the Registration Key area, this should show your  registration keys, and which version of GenoPro each key is for.

You can cut and paste the keys from here into whichever version of GenoPro that the key is intended for.


Currently the forum shows that you using version 3.0.0.5;   (GenoPro 2016)
If you find that you only have a permanent registration key for GenoPro 2011, then you can download old versions of GenoPro from http://www.genopro.com/archives/ (2.5.4.1 is the last version od GenoPro 2011)

If you install the different versions of the program into different directories, you can have multiple versions installed on your PC at any one time.

Once you have installed GenoPro 2011 (latest version is 2.5.4.1) and entered a valid registration key, you should be eligible for a $15 upgrade to GenoPro 2016 if you want to upgrade.
https://www.genopro.com/buy/?version=crowdfunding&package=Supporter

Martyn


Edited: Monday, December 14, 2015 by GenoProSupport
Posted Saturday, December 12, 2015 - Post #36327
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Gamma
GenoPro version: 3.1.0.1

Last Login: Monday, June 10, 2024
Posts: 4, Visits: 13
I am hoping your reply was for me if so thankyou.
Posted Friday, December 11, 2015 - Post #36320
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FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1

Last Login: Yesterday @ 10:15 AM
Posts: 4,887, Visits: 22,770
Feel free to use the following key 3-G3AU-CNsF-3H4Z-TMP which is valid for 6 months.
Posted Friday, December 11, 2015 - Post #36319
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Gamma

GenoPro version: 3.0.0.5

Last Login: Saturday, December 12, 2015
Posts: 2, Visits: 16
I am still awaiting a reply to my post from 2 days ago.  Please advise me a key. 

Thank you!
Posted Wednesday, December 9, 2015 - Post #36316
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: Friday, November 29, 2024
Posts: 1,583, Visits: 31,575
If you can remember, or find, your email address from 2008 you might be able to find the original key. It does not matter if it was hotmail, because it is used as a user-name, not as an email. The other problem would e old password.
If you do not have your old email you could try asking contacts who might have old messages from you.
If you can log in (you will appear as a customer on the site) then go to http://collaboration.genopro.com/Account.aspx where you can find the original key.
This works for GenoPro2011, not the current GenoPro16.

Hope this helps
Posted Wednesday, December 9, 2015 - Post #36315
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Gamma
GenoPro version: 3.1.0.1

Last Login: Monday, June 10, 2024
Posts: 4, Visits: 13
I purchased a key a few years ago and have now lost it, i had a problem with my pc and had to reinstall without my purchase key, I tried to contact genopro and they sent me what I thought was my key and i had to give them another address as they said they were having probs with hotmail but I gave them my grandaughters and she is hotmail too!  the key came through but as i use the programme i keep getting the box asking me to upgrade and it wont save any info that I have entered. I take it that was a temp one.  Dont know what to do.
Posted Wednesday, December 9, 2015 - Post #36305
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Gamma

GenoPro version: 3.0.0.5

Last Login: Saturday, December 12, 2015
Posts: 2, Visits: 16
My Reg key expired. I asked my professor about getting an academic one but they dont have one. Can I get my key extended or get another one?
Posted Saturday, November 28, 2015 - Post #36260
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GenoPro version: 3.1.0.1

Last Login: Yesterday @ 10:15 AM
Posts: 4,887, Visits: 22,770
You may run GenoPro 2016 on a Mac, however you need special software such as Parallels.  By the way, we are building GenoProX to run on all platforms, from Windows, Mac, Linux, tablets and smartphones.
Posted Saturday, November 28, 2015 - Post #36259
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GenoPro version: 3.0.1.5

Last Login: Friday, May 31, 2024
Posts: 1, Visits: 14
Hello,
I would like to know if it is possible to use GenoPro in a Mac device. And, if that is possible, what are the steps needed to do so.
Thanks a lot.
Olga Díez.-
Posted Friday, July 10, 2015 - Post #35125
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Gamma
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GenoPro version: 3.1.0.0

Last Login: Wednesday, October 7, 2020
Posts: 952, Visits: 10,075
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