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GenoPro Support Forum




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Posted Wednesday, June 17, 2015 - Post #35073
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GenoPro version: 3.0.0.5

Last Login: Monday, April 8, 2019
Posts: 1, Visits: 4
Hi,

I have never received my initial confirmation and cannot get my password because my email keeps rejecting it?




I have created a new profile so I can get customer service to change my original email from Lana_h@Hotmail.com which is where I purchased the program to Lbarry@bma.bm




Thank you!

Lana


Posted Monday, June 29, 2015 - Post #35084
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GenoPro version: 3.1.0.1

Last Login: Sunday, January 5, 2025
Posts: 2, Visits: 10
Is it possible to get Genopro for android tablets or for the iPad?
Posted Tuesday, June 30, 2015 - Post #35085
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Last Login: Monday, July 6, 2015
Posts: 1, Visits: 6
Hello,

I have a question about my license.
I paid license some 9 years ago. I worked on it about 2 years.
After my first childern born I didn¨t have time to work my hobby anzmore.
Now I want to continue my hobby, bud I can´t write new data in my old database.
Can you help me with this problem?
License payment done around 2007-2008 on name Gerrit Eindhoven.
Best regards Kristyna
Posted Friday, July 10, 2015 - Post #35122
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GenoPro version: 2.5.4.1
Last Login: Friday, July 10, 2015
Posts: 2, Visits: 3
Posted Friday, July 10, 2015 - Post #35124
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GenoPro version: 2.5.4.1
Last Login: Friday, July 10, 2015
Posts: 2, Visits: 3
Hello I need to find out how to cancel my registration, if y'all do not cancel my registration I will get let everyone know that yell are a scam!!!!
Posted Friday, July 10, 2015 - Post #35125
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Gamma
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FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1

Last Login: Monday, May 12, 2025
Posts: 952, Visits: 10,077
You don't need to cancel anything...

Posted Saturday, November 28, 2015 - Post #36259
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GenoPro version: 3.0.1.5

Last Login: Friday, May 31, 2024
Posts: 1, Visits: 14
Hello,
I would like to know if it is possible to use GenoPro in a Mac device. And, if that is possible, what are the steps needed to do so.
Thanks a lot.
Olga Díez.-
Posted Saturday, November 28, 2015 - Post #36260
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Gamma
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GenoPro version: 3.1.0.1

Last Login: Monday, June 2, 2025
Posts: 4,886, Visits: 22,796
You may run GenoPro 2016 on a Mac, however you need special software such as Parallels.  By the way, we are building GenoProX to run on all platforms, from Windows, Mac, Linux, tablets and smartphones.
Posted Wednesday, December 9, 2015 - Post #36305
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Gamma

GenoPro version: 3.0.0.5

Last Login: Saturday, December 12, 2015
Posts: 2, Visits: 16
My Reg key expired. I asked my professor about getting an academic one but they dont have one. Can I get my key extended or get another one?
Posted Wednesday, December 9, 2015 - Post #36315
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Gamma
GenoPro version: 3.1.0.1

Last Login: Monday, June 10, 2024
Posts: 4, Visits: 13
I purchased a key a few years ago and have now lost it, i had a problem with my pc and had to reinstall without my purchase key, I tried to contact genopro and they sent me what I thought was my key and i had to give them another address as they said they were having probs with hotmail but I gave them my grandaughters and she is hotmail too!  the key came through but as i use the programme i keep getting the box asking me to upgrade and it wont save any info that I have entered. I take it that was a temp one.  Dont know what to do.


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