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can't access my program

Author	trying to start my program and getting a window that says I need to register
laryw2	Posted Wednesday, February 12, 2014 - Post #33172
Forum Newbie Customers GenoPro version: 2.0.1.6 Last Login: Saturday, January 23, 2016 Posts: 1, Visits: 3	I purchased a copy of GenPro in 2008. I used it almost daily for 4 years. I had not tried to access it for over a year and now when I try to start it I et a window that says "GenPro registration This version of GenPro requires registration. Get a FREE 14 day evaluation ..." What happened?
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jcmorin	Posted Thursday, February 13, 2014 - Post #33175
Forum Master Gamma Moderators Administrators FamilyTrees.GenoPro.com Customers GenoPro version: 3.1.0.1 Last Login: Monday, May 12, 2025 Posts: 952, Visits: 10,077	As appleshaw explained it, you just need your registration to get it back up. You can request it by email, if you no longer have access to that email we will merge your account. In the software there is a wizard at the beginning that help you recover your keys.

Threaded View

can't access my program By laryw2 ( Wednesday, February 12, 2014 )

Could not access use of membership from old membership, but when... By 865972 ( Tuesday, April 8, 2014 )

As you are logged in as a Customer you have a valid key. Go to... By appleshaw ( Tuesday, April 8, 2014 )

If you purchased a copy you do not have to buy again. However as you... By appleshaw ( Thursday, February 13, 2014 )

As appleshaw explained it, you just need your registration to get it... By jcmorin ( Thursday, February 13, 2014 )