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generational report

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Posted Wednesday, April 30, 2014 - Post #33548
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GenoPro version: 3.0.0.5

Last Login: Wednesday, November 11, 2015
Posts: 5, Visits: 39
I have had success generating generational reports for years. It has been some months since I last used the feature and now there is nothing familiar about the process and nothing I try results in success. What do I need to do? HELP please
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Posted Monday, October 13, 2014 - Post #34026
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GenoPro version: 2.5.4.1

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Sorry , I am new with these.....

I am still trying and is not working.

I send you what I am doing...

I don't know what else to do


options.jpg (85 views, 422.78 KB)
config.jpg (59 views, 416.50 KB)
version.jpg (42 views, 427.66 KB)
folders.jpg (37 views, 314.64 KB)
Posted Monday, October 13, 2014 - Post #34027
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

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I did ask that you follow the instructions CAREFULLY.  If you did this you should have seen:

** N.B. Please note the the folder you specify here is NOT the skins folder given above but a folder BELOW it.  

http://support.genopro.com/Uploads/Images/3e60f833-aee7-4ceb-b11d-12ee.png

But despite this instruction you have unpacked the new skin directly into your skins folder and not a folder below it.  
 
PLEASE unzip into a folder below your skins folder e.g 'Latest Narrative Report'

The instruction also says:
When you next launch the GenoPro Generate Report dialog, then your new skin should be available in the drop down list.

http://support.genopro.com/Uploads/Images/39a05f68-5dae-4b46-8b32-c76a.png


Yet you choose the built-in report, as the updated one was not installed in the right way.

Many users seem to have a problem with this and I would dearly love to know how I should word my instructions to make this any clearer.

I am sorry if this is a little terse, but I fail to understand how so many get confused by the insructions.




'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"


Edited: Thursday, October 16, 2014 by genome

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Forum Post generational report By tede ( Wednesday, April 30, 2014 )
Forum Post Hi I have the same problem Error: Configuration parameter... By Robert Provencher ( Sunday, November 16, 2014 )
Forum Post If you have the same problem, or any issue with the Narrative Report,... By genome ( Sunday, November 16, 2014 )
Forum Post thanks.....it is working now!!!!! By caloma2us ( Thursday, October 16, 2014 )
Forum Post Sorry , I am new with these..... I am still trying and is not... By caloma2us ( Monday, October 13, 2014 )
Forum Post I did ask that you follow the instructions CAREFULLY. If you did this... By genome ( Monday, October 13, 2014 )
Forum Post I did it....and same problem Generating report to... By caloma2us ( Sunday, October 12, 2014 )
Forum Post I have the same problem.... Generating report to... By caloma2us ( Tuesday, October 7, 2014 )
Forum Post [quote] I have the same problem.... [/quote] I give the same... By genome ( Thursday, October 9, 2014 )
Forum Post [quote]I did it....and same problem[/quote] No you didn't.... By genome ( Sunday, October 12, 2014 )
Forum Post [0.48] Error: Configuration parameter 'LangShowOthers' is invalid 8 /... By 54806 ( Friday, May 2, 2014 )
Forum Post What exactly are you trying to do? Which report and options did you... By Nand ( Wednesday, April 30, 2014 )
Forum Post I have installed the most recent version 2.5.4.1 When I use the... By tede ( Thursday, May 1, 2014 )
Forum Post Which skin are you using? Narrative or Descendant.... Problems often... By appleshaw ( Thursday, May 1, 2014 )
Forum Post Sharon, Can you post a screen shot of what you see? By Nand ( Thursday, May 1, 2014 )
Forum Post I changed it to decendant but it still does not produce a report. I... By tede ( Friday, May 2, 2014 )


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