GenoPro Support Forum

Home Search Tags Who's On

Welcome Guest ( Login | Register )

Issues Generating Report and Online Backup

Author
Tasha Garcia	Posted Wednesday, December 3, 2014 - Post #34300
Junior Member Customers FamilyTrees.GenoPro.com GenoPro version: 3.0.0.6 Last Login: Monday, April 3, 2017 Posts: 15, Visits: 58	Hi At the risk of getting yawned at again, I'm still having issues generating a report. My old one seems to have disappeared (I had taken a hiatus of 2 years working on my tree so I have no idea when it vanished) and when I try to generate a new one, I'm getting "The response from server invoking web method 'Login' is corrupted or unknown format" Even though my login credentials are fine. I have the message when I try to do an online backup.

Threaded View

Issues Generating Report and Online Backup By Tasha Garcia ( Wednesday, December 3, 2014 )

I have the feeling something is modifying the content of what is send... By jcmorin ( Thursday, December 4, 2014 )

Thank you for your replies. Just to be clear, I have downloaded the... By Tasha Garcia ( Thursday, December 11, 2014 )

If you go to http://collaboration.genopro.com/Account.aspx you... By jcmorin ( Thursday, December 11, 2014 )

Yessum I can see them :) My problem is when I try to use them, and... By Tasha Garcia ( Thursday, December 11, 2014 )

Try to republish the report? By jcmorin ( Friday, December 12, 2014 )

OK, so after some jiggery pokery involving firewalls, it will now let... By Tasha Garcia ( Sunday, December 14, 2014 )

Possibly the same issue as... By genome ( Friday, December 12, 2014 )

The fact that you get the same error both when generating a report and... By genome ( Thursday, December 4, 2014 )

Tasks If you have not used the program for a while but have upgraded... By appleshaw ( Wednesday, December 3, 2014 )



Active: 3 - 1 guest, 1 member, 0 anonymous.
Online: 2555751