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Customers
GenoPro version: 3.1.0.1
Last Login: Saturday, September 23, 2023
Posts: 8,
Visits: 22
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I have turned off the firewall and security settings with same messageUnable to upload file 'Revised20.gno' to server. Session has been lost or not found. You need to call Login again. (HyperData Error -1001: ErrSessionLost)
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Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 6:33 AM
Posts: 3,339,
Visits: 25,600
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I have been able to perform Online Backup successfully and so it is probably not a server issue. Are you able to try a different PC on a different connection? e.g. friend/relative
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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Customers
GenoPro version: 3.1.0.1
Last Login: Saturday, September 23, 2023
Posts: 8,
Visits: 22
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AdministratorI have removed Genopro and wiped the registry, re installed GenoPro from desktop, same error message Unable to upload file 'Revised20.gno' to server. Session has been lost or not found. You need to call Login again. (HyperData Error -1001: ErrSessionLost)I called in an I. T guy that tried and failed. I am concerned that i will lose my photos and info transferring to another computer.I have googled for a solution on error code above. Any further suggestions appreciated.
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Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 6:33 AM
Posts: 3,339,
Visits: 25,600
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Please be aware that GenoPro only has references/links to your photos, not the actual photos therefore Online Backup will not protect them anyway. You therefore need to make alternative provision. To protect the information in your .gno just copy it somewhere e.g. to USB memory stick. I am only an administrator of the forum so unable to investigate your server issue. Did you try another computer? You could try emailing support 'at' GenoPro.com
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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Customers
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Wednesday, October 14, 2020
Posts: 5,
Visits: 35
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Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: 48 minutes ago
Posts: 1,576,
Visits: 31,232
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Two main options
Copy your display, using Print Screen button, and then paste into a graphics program. Irfan View is a reliable free option here. Save as jpg and attach to email
Create a pdf using a print program such as Cutepdf or similar. This is described on the forum but basically you install the program which creates an extra printer. Then set the Page Layout for a single page and use the printer to create a pdf. Use print preview to check before running
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