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Refund on 2016 upgrade

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Author As I received a free upgrade of GenoPro 2016
1575541
Posted Friday, September 11, 2015 - Post #35641
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GenoPro version: 3.0.0.2
Last Login: Friday, September 11, 2015
Posts: 2, Visits: 3
Hi,

I purchased a GenoPro 2011 key in June 2015. When I went to install it this month (Sept 2015), it asked me to purchase an upgrade to my key, which I did. However, I received an email today with a free 2015 key;

"You are receiving this email because you purchased GenoPro in 2015 and therefore entitled to a free upgrade of GenoPro 2016. 
Feel free to download the latest version of GenoPro at and use the following registration key:"

May I please have a refund on the upgrade I purchased?
Thanks.

Edited: Friday, September 11, 2015 by GenoProSupport

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Forum Post Refund on 2016 upgrade By 1575541 ( Friday, September 11, 2015 )
Forum Post Thanks for the speedy resolution. By 1575541 ( Friday, September 11, 2015 )
Forum Post I refunded your upgrade of GenoPro 2016, as your purchase of GenoPro... By GenoProSupport ( Friday, September 11, 2015 )


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