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Genopro 2016 Upgrade

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Posted Saturday, January 26, 2019 - Post #39224
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Gamma
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GenoPro version: 3.0.1.2

Last Login: Monday, February 4, 2019
Posts: 4, Visits: 10
I am having toolbar issues I had a trial version and was missing the health icons and then decided to buy genopro and I still do not have the icons please help.  I have gone to view and selected all of the toolbars and have had no change. As you can see I am missing health icons on the toolbar.  Please help



Posted Thursday, November 19, 2015 - Post #36212
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GenoPro version: 3.1.0.1

Last Login: Thursday, January 16, 2025
Posts: 4,887, Visits: 22,775
I sent you a private email message regarding your site license and a link to download your site license of GenoPro 2011 which you have paid and welcome to continue to use forever without paying any extra.
Posted Thursday, November 19, 2015 - Post #36211
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GenoPro version: 2.5.4.1
Last Login: Friday, November 20, 2015
Posts: 2, Visits: 8
Trying to figure out how to upgrade our academic license to the new version.  Our students are trying to download the 2011 version and getting confused because the installation program tell them that it's only good for a short time.  I'm assuming if we update they will get 2016 and it will be good forever.

Not sure how to do the upgrade online since it asks for a registration key and we have a url for downloading.  The registration key is listed as having expired 172 days ago.
Posted Wednesday, November 11, 2015 - Post #36170
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GenoPro version: 3.1.0.1

Last Login: Thursday, January 16, 2025
Posts: 4,887, Visits: 22,775
Tyrone, I voided your second purchase.
Posted Wednesday, November 11, 2015 - Post #36168
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GenoPro version: 3.0.1.0

Last Login: Friday, May 5, 2017
Posts: 1, Visits: 5
I purchased a license update today for my GenoPro Gold to update to 2016 version.  Unfortunately, I received 2 registration keys and 2 invoices for $49.00.  It wasn't my intention to purchase the key twice.  I received a message that it did not go through and to re-submit my information.  Apparently that was not accurate since it went through twice.  Please refund my $49.00 for the second invoice.
Posted Monday, November 2, 2015 - Post #36098
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GenoPro version: 3.1.0.1

Last Login: Thursday, January 16, 2025
Posts: 4,887, Visits: 22,775
GenoPro will uninstall a previous version only if you install the new version in the same folder.  On my computer, I have about a dozen installations of GenoPro, one for each major update, so when a user/customer has a bug, I have the specific version ready to use.
Posted Sunday, November 1, 2015 - Post #36092
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Gamma
GenoPro version: 3.0.1.4

Last Login: Wednesday, November 24, 2021
Posts: 249, Visits: 781
Howard53 (29-Oct-2015)
If you change the default folder for installation of the new version of GenoPro (eg change to GenoPro2016), both versions can be run independently although they will access the same file if you have the option 'Automatically reload of last document at startup' selected in the Options menu.


Many thanks! I wasn't sure if a simple change of the install directory would be sufficient. Some program installation packages search for older versions and remove them, and I didn't want to take that chance. Satisfied


GenoPro: Best. Genealogy. Software. Ever.
Posted Thursday, October 29, 2015 - Post #36079
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GenoPro version: 3.1.0.1

Last Login: Today @ 1:55 AM
Posts: 440, Visits: 7,538
If you change the default folder for installation of the new version of GenoPro (eg change to GenoPro2016), both versions can be run independently although they will access the same file if you have the option 'Automatically reload of last document at startup' selected in the Options menu.
Posted Wednesday, October 28, 2015 - Post #36078
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Gamma
GenoPro version: 3.0.1.4

Last Login: Wednesday, November 24, 2021
Posts: 249, Visits: 781
I think I asked this before, but I can't find my earlier post. Because of the change in licensing structure from GenoPro 2011 to the new version, what I would like to see is a way to keep 2011 installed when installing the new version, particularly before the new version is finalized. Because they are licensed differently, I think this should be an available option. This is the biggest thing (in fact, the only thing) discouraging me from installing the new version now, because I have a rather large project in progress and I want to be sure that it's always accessible.




Thanks!


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Posted Saturday, October 17, 2015 - Post #35993
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GenoPro version: 3.1.0.1

Last Login: Thursday, December 19, 2024
Posts: 214, Visits: 3,616

http://support.genopro.com/Uploads/Images/c347a40d-8a43-473c-93c8-88ce.jpg


Click "View". Click "Emotional Relationships Toolbar"
and appears the required Toolbar:

http://support.genopro.com/Uploads/Images/ccbc8f6d-79ab-49b0-a0b5-e315.jpg


Select an individual and the Toolbar is activated:

http://support.genopro.com/Uploads/Images/b853d6cd-37bd-4075-adf6-b2f0.jpg


Connects the selected individual with another, choosing the emotional relationship

http://support.genopro.com/Uploads/Images/2a207a9b-c063-4466-9caf-7753.jpg


Does not exist a special key to play with emotions!


Vittorino Lepore 
"
Se non porti almeno una soluzione, anche tu fai parte del problema" or "If you don't bring at least a solution, even you're a part of the problem"


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