|
|
|
|
Customers
GenoPro version: 3.0.0.3
Last Login: Wednesday, October 3, 2018
Posts: 8,
Visits: 68
|
Hi
Small problem - I received an email informing me of the new 2016 version & informing me it is a paid upgrade of $US15. It also quoted my reg key for 2011.
Downloaded & installed new version then walked through the Registration Wizard. I double checked it was picking up the correct 2011 reg key.
Unfortunately it does not give me the $15 upgrade price - it starts at full $49 Single User licence.
Thanks for any help you can give.
Here are screen shots of the process.
Edited: Wednesday, October 14, 2015 by
GenoProSupport
|
|
|
|
|
Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Monday, June 2, 2025
Posts: 4,886,
Visits: 22,796
|
When I try on my machine, I get the $15 price. Maybe your firewall is blocking the application GenoPro 2016 to access the server GenoPro.com
Can you try the Check for Updates from the Help menu ? & nbsp ; This dialog will connect to server GenoPro . com and query for any new updates . & nbsp ; If you get an error with the Check for Updates , then it means your machine cannot connect to GenoPro . com
|
|
|
|
|
Customers
GenoPro version: 3.0.0.3
Last Login: Wednesday, October 3, 2018
Posts: 8,
Visits: 68
|
You are right - something is blocking it - see screenshot below.
Sorry, I should have mentioned this in my first post - I am running GenoPro through Wine on Linux Mint. There is no firewall or antivirus active. I'm thinking a permissions problem but have no idea how to track or fix it. Do you have any suggestions?
Thanks for any help you can give.
|
|
|
|
|
Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Monday, June 2, 2025
Posts: 4,886,
Visits: 22,796
|
Thanks for the info regarding Linux /w Wine. I will work on a fix tomorrow.
FYI : The error & nbsp ; 12169 is & nbsp ; ERROR_WINHTTP_SECURE_INVALID_CERT :
|
|
|
|
|
Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Monday, June 2, 2025
Posts: 4,886,
Visits: 22,796
|
Hi Phil,I made an update for you : http://www.genopro.com/download/InstallGenoProPhil.exeIt is very difficult for me to test if the code works because I do not use Wine . Can you please try this update and let me know if you get the price of $ 15 ? & nbsp ; If so , please DO NOT PURCHASE your upgrade of GenoPro 2016 ; I will give you for free the package SPONSOR GenoProX Expert as a token of my appreciation for taking time to report the issue . Thanks.
|
|
|
|
|
Customers
GenoPro version: 3.0.0.3
Last Login: Wednesday, October 3, 2018
Posts: 8,
Visits: 68
|
Yes!! Works beautifully - see screen-shot below.
Thank you very much for your prompt replies and action - it is almost as appreciated as much as your offer of the package SPONSOR GenoProX Expert.
I'm so glad I checked my mail before going to bed.
Cheers
Phil
|
|
|
|
|
Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Monday, June 2, 2025
Posts: 4,886,
Visits: 22,796
|
Thanks for your quick response. I sent you your package for GenoPro 2016 and GenoProX.
By the way , I will also update the icons , so in case the transparency does not work well , they will look better . & nbsp ; The whole UI on Windows has been one hack after another . & nbsp ; GenoProX is built using the Qt framework with uses PNG images with alpha channels .
|
|
|
|
|
Customers
GenoPro version: 3.0.0.3
Last Login: Wednesday, October 3, 2018
Posts: 8,
Visits: 68
|
Brilliant - thank you again.
I can now continue documenting our dodgy ancestors.
Cheers
Phil
|
|
|
|
|
Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Monday, June 2, 2025
Posts: 4,886,
Visits: 22,796
|
Are you using GenoPro for animal pedigree? If so, I would love to hear suggestions for you? GenoProX will have a module to do professional animal pedigree, and I wonder what type of information you wish to store for an animal.
|
|
|
|
|
Customers
GenoPro version: 3.0.0.3
Last Login: Wednesday, October 3, 2018
Posts: 8,
Visits: 68
|
No - sorry. That was 'dodgy' as in 'not so illustrious' (I'm in Australia & have a couple of links to the original convicts) not 'doggy'.
Thanks again for all your help.
|