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Error connecting to the server

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Author Can't connect to the genopro server when attempting to request an academic registration key.
Posted Friday, November 27, 2015 - Post #36253
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Last Login: Friday, November 27, 2015
Posts: 1, Visits: 2
Hello,

I am trying to use GenoPro for a class, and have downloaded and installed it, but when I try to register for an academic evaluation key, it gives me this error:
Error sending registration key to email '***********@yahoo.com': 
The attempt to connect to the server failed; please verify firewall settings, server name and port number
https://api.genopro.com/ws.asmx

I have tried many times, while even turning off my firewall, but it won't seem to send the request successfully to your servers. Is there any way I can get around this?

Thank you, T.

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