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Forum Members
Last Login: Friday, November 27, 2015
Posts: 1,
Visits: 2
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Hello,
I am trying to use GenoPro for a class , and have downloaded and installed it , but when I try to register for an academic evaluation key , it gives me this error: Error sending registration key to email '***********@ yahoo . com ':& nbsp ; The attempt to connect to the server failed ; please verify firewall settings , server name and port number https://api.genopro.com/ws.asmxI have tried many times , while even turning off my firewall , but it won ' t seem to send the request successfully to your servers . Is there any way I can get around this ?
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FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1
Last Login: Monday, May 12, 2025
Posts: 4,886,
Visits: 22,793
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According to our records, not request was made with your email address, meaning your computer was unable to access our server GenoPro.com.& nbsp ; If you need a temporary key, feel free to use this one which is valid for 6 months: 3-ULBN-M3ZW-YMCs-TMP
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Forum Members
Last Login: Saturday, November 5, 2016
Posts: 1,
Visits: 4
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greetings! i am trying to contact the author of http://familytrees.genopro.com/105237/Jurenak-Windisch/ genopro genealogy; however, when logged into my just created account, when trying to send this message to the author i receive a 404 error with the note that the author disabled receiving email via genopro and the suggestion to contact the author directly: would it be possible to receive from genopro the name and last contact detail of the author?the reason of my trying to contact said author : my jurenak genealogy oncluding windisch data is here & nbsp ; http://docs.lib.purdue.edu/clcweblibrary/totosyrecords and hope to correspond with the author of the genopro genealogy to make & nbsp ; corrections and additions please let me know ,& nbsp ; with many thanks in advance ,
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Customers
GenoPro version: 2.0.0.1
Last Login: Friday, December 3, 2021
Posts: 46,
Visits: 114
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I entered new data. I saved the file. Then I wanted to do the Online Backup. That failed. I then tried to Generate a Report for online viewing. That failed as well.
The error message reads : The attempt to connect to the server failed ; please verify firewall settings , server name , and port number . Of course , I have no idea how to locate firewall settings , server name or port numbers . It then provides a link that when I visit it , it is so far past my ability it could have been written in Sanscrit .& nbsp ; How do I get GenoPro to play nice with me?
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