Why the connection to the server was reset?

Author	Unable to connect to <a href="https://api.genopro.com/ws.asmx">https://api.genopro.com/ws.asmx</a>
1454579	Posted Tuesday, January 12, 2016 - Post #36478
Junior Member Customers GenoPro version: 3.1.0.1 Last Login: Tuesday, February 11, 2025 Posts: 12, Visits: 71	Please, why at every attempt to communicate (online backup, download backup but also request for updating the language packs etc.) I always get the answer: La connessione al server è stata reimpostata (in italian means "The connection to the server was reset") https://api.genopro.com/ws.asmx I recently upgraded from Windows 7 to Windows 10. I recently upgraded from GenoPro 2011 to GenoPro 2016. Can someone help me? Edited: Wednesday, January 13, 2016 by GenoProSupport

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Why the connection to the server was reset? By 1454579 ( Tuesday, January 12, 2016 )

You are not alone reporting this issue. Do you have Skype so you may... By GenoProSupport ( Wednesday, January 13, 2016 )

This is certainly a problem of configuring Windows 10. I... By 1454579 ( Thursday, January 14, 2016 )

I noticed there was an inconsistency calling the API HttpOpenRequest()... By GenoProSupport ( Thursday, January 14, 2016 )

Sorry, but after installation, always the same message.... By 1454579 ( Thursday, January 14, 2016 )

Thank you for the screenshot. You do not need to re-install the... By GenoProSupport ( Friday, January 15, 2016 )

Great!! The new version works !! Thanks so much.... By 1454579 ( Friday, January 15, 2016 )

Thank you Maurizio for your help. I am glad it worked. The file... By GenoProSupport ( Friday, January 15, 2016 )

No, I'm sorry but version 3 is working like version 0 and 1,... By 1454579 ( Friday, January 15, 2016 )

Thank you for your help. Can you please try... By GenoProSupport ( Friday, January 15, 2016 )

Ok ! As you expected, at the first attempt of... By 1454579 ( Friday, January 15, 2016 )

Thank you for your assistance. Feel free to keep GenoPro installed as... By GenoProSupport ( Friday, January 15, 2016 )

No, I can open https://api.genopro.com/ws.asmx with no problems or... By 1454579 ( Friday, January 15, 2016 )

Thank you for your help. I greatly appreciate it. Many people... By GenoProSupport ( Friday, January 15, 2016 )

I thank you for your gift . I t was a pleasure to work... By 1454579 ( Sunday, January 17, 2016 )

I changed the security settings , disabling SSL 2.0 and... By 1454579 ( Wednesday, February 3, 2016 )

This is very interesting indeed. By the way, GenoPro uses standard... By GenoProSupport ( Thursday, February 4, 2016 )



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