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Customers
GenoPro version: 3.1.0.1
Last Login: Tuesday, February 11, 2025
Posts: 12,
Visits: 71
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Administrators
Moderators
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Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Thursday, January 16, 2025
Posts: 4,886,
Visits: 22,775
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Thank you for your assistance. Feel free to keep GenoPro installed as you did, as the same code will go in the master download. In the end, only one line of code was added to handle the error "The connection with the server has been reset." This means the first time you will attempt to connect to api.genopro.com, you will see this message, and it will go away until you restart GenoPro.
In my understanding, you machine is rejecting the SSL certificate of https://api.genopro.com/ws.asmxMaybe you have a security settings which is more strict regarding secure connection, making your machine rejecting the SSL certificate, which in turns reset the HTTP connection. I am curious, if you open https://api.genopro.com/ws.asmx in a browser, do you get an error? I posted 2 screenshots, one with Chrome and one with IE showing they both accepting the SSL certificate:
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Customers
GenoPro version: 3.1.0.1
Last Login: Tuesday, February 11, 2025
Posts: 12,
Visits: 71
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Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Thursday, January 16, 2025
Posts: 4,886,
Visits: 22,775
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Thank you for your help. I greatly appreciate it. Many people reported an issue connecting to api.genopro.com however never followed up like you did. I refunded your PayPal purchase and also added a Sponsor Expert package to your account, so when GenoProX is ready, you will have extra stuff for GenoProX.
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Customers
GenoPro version: 3.1.0.1
Last Login: Tuesday, February 11, 2025
Posts: 12,
Visits: 71
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I thank you for your gift.
It was a pleasure to work together to fix it.
Not only.
I would be happy to collaborate for free, for example, with translations in Italian or in beta testing (in my limits, of course).
Let me know if it's possible.
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Customers
GenoPro version: 3.1.0.1
Last Login: Tuesday, February 11, 2025
Posts: 12,
Visits: 71
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I changed the security settings, disabling SSL 2.0 and 3.0, and enabling instead TSL 1.0, 1.1 and 1.2.
(To do that I had to use Explorer 11).
It seems to me that now the backup work on the first try.
Can it be interesting?
Screenshot 2016-02-04 00.45.48.png
(14 views,
20.41 KB)
Screenshot 2016-02-04 00.45.57.png
(11 views,
20.39 KB)
Edited: Wednesday, February 3, 2016 by
1454579
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Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Thursday, January 16, 2025
Posts: 4,886,
Visits: 22,775
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This is very interesting indeed. By the way, GenoPro uses standard Windows API HttpOpenRequest to connect with the flag INTERNET_FLAG_SECURE. The underlying negotiation of the SSL protocol and key exchange is done transparently by Windows, which under your machine was failing.
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