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Trying to Upgrade/Payment/2 Registration Keys

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Posted Friday, May 13, 2016 - Post #37044
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Last Login: Friday, May 13, 2016
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I have been trying for the last hour to install and upgrade Genopro on a new laptop.   For some reason you have two registration key numbers for me too.  I know I need to pay another $15.00 for the upgrade from 2011, however your site will not accept any credit card information at all.  The message I get when it rejected 2 credit cards is:  "Unable to process credit card transaction due to following error: "Object reference not set to an instance of an object".  I have no idea what that means but would really like to get to work - probably not happening today, but please let me know what I can do.



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