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So it appears that it works ok on some versions/copies of Windows 10 but not yours or GenoProSupport's. So it is probabably down to Microsoft to provide a solution 
Are you able to try the same report on a different version of Windows, e.g. Windows 8 as GenoSupport indicated? (I'm sure he meant to say 'older version of Windows' and not 'older version of GenoPro')
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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sorry, I have only 1 pcso it means I payed a license, but can not use the product anymore ? you indicated, you could reproduce the problem. Is it not possible to debug on that machine and find a solution ?
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If the problem is MS10 then try something else.
Possible options are install Linux and use GenoPro under wine. Not sure if reporting works there.
What is possible is to put GenoPro on a memory stick along with the skins folder and use another computer. You obviously need to point the report writer to the skins folder on the memory stick. I tried this at our local library and got into the report generator which then sat looking at a .js file, so perhaps something is needed there. However it works on our XP laptop.
Final thought, do what I did and ditch MS10
This is not a GenoPro fault but an MS 'feature'
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I totally do not agree with thisif your software uses software from other manuf you should guarantee that your program runs on different versions and other levels why would I need to install linux on my machine (I already have ubuntu in vmware machine) why would I need to buy a second pc to run this soft if a bug is detected in a licensed soft, the provider should be able to correct this or change his soft, that it always runs if I had known all of this, it might not have bought this soft and I already paid for the next coming version all my soft is current and supported as thousands other pc.. you as software provider should make contact with ms if you believe this is a bug in their soft
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Apologies if my attempts to suggest options has upset you - I have no connection with GenoPro except as a fellow user. Looking at this series of messages I still think you are wrong to blame GenoPro when MS decides to change the way that VBScript behaves under Windows 10. If it upsets enough programs they may revert to an alternative. You get the impression that big companies think everyone has a machine with massive resources and if they have not got that then they are not important.
Back to the present situation. My initial thoughts were that this is a reporting problem but that this is not an everyday task. That is my experience but possibly not yours.
If report generation is an occasional activity then a more complicated procedure is acceptable. As you have Ubuntu then you can run GenoPro under wine. When I tried this on my Asus netbook some years ago the reporting did not work but I believe it is now possible.
I did not suggest you need to buy another PC, just a memory stick to contain the GenoPro software and gno file. I do know that you can then run a report on a borrowed machine; our local libraries provide this facility although thankfully they have not upgraded to Windows10.
I see you have also invested in the upcoming version which moves away from dependence on Microsoft routines and so hopefully will not run into this sort of problem in future.
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Przytula
if your software uses software from other manuf you should guarantee that your program runs on different versions and other levels |
I cannot see how any software supplier can guarantee that their product will function correctly under all future versions of its OS platform, any more than Microsoft can guarantee that its OS versions will be backwards compatible will all other products running under it,GenoPro has been in existence for almost 20 years running on all Windows version from Windows 95 upwards and in my opinion in all that time shown a strong commitment to supporting its users.It can also be argued that the failing software, i.e. the Narrative Report, is not actually part of the licensed product. GenoPro provides the Report Generator allowing its customers to produce custom reports from their data. Almost all of the available reports have been produced and maintained by myself using the Report Generator with contributions and language translations from other users and as far as I am concerned can be considered to be open source 'freeware'. Prior to GenoPro 2016 all reports were largely distributed via updates on the Support Forum. Many users had difficulty in finding, downloading and installing these reports. I therefore requested that the reports be made available via the GenoPro 2016 download and update mechanism as a service to GenoPro customers and supplied GenoPro with the required files and updates as required.I have an interest in genealogy and also enjoying scripting as a hobby during retirement from full time employment and have supported users of these reports for over 12 years and hope to continue to do so.
I am keen to resolve your current problem with the Narrative Report but at present able unable to reproduce the problem on either of the Windows 10 PCs available to me. It may be of assistance if you can say when the rapid memory increase starts, is it throughout the report generation or only when a particular template is started e.g. code\individual.htm? Also do you notice increase in ram (e.g. above say 100Mb) when a report is generated from other .gno files, e.g. Harry Potter sample? I will consider upgrading one my PCs to Windows 10 Pro but would also like to know if any other Windows 10 Pro users experience this issue. If the problem cannot be easily solved (e.g. we need Microsoft to provide a solution) then perhaps circumvention could be considered. Since earlier versions of Windows appear to be unaffected then running say Windows XP in a virtual machine under Windows 10 Pro may work.
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Edited: Friday, July 28, 2017 by
genome
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thanks for all replyno at the start of generate report : it already uses 100mb of memory and keeps increasing individual.htm is the longest part and makes it crash I tried another tree with less individuals and it that case it also increases in memory use, but ends as the nbr of individuals is much smaller : total mem used 680Mb best regards, Guy
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We are not alone with this issue https://stackoverflow.com/questions/45274885/vbscript-consumes-memory-after-creators-update-win-10-64bit
M$ have messed up again big time!
Just spent over 4 hours 'upgrading' my Windows 10 Home 64bit with Creators Update and guess what? , I now have the out of memory problem when trying to generate a Narrative Report!.It looks like you have two choices, either uninstall the Windows 10 Creators Update (Google it if not sure how) but NOT recommended. Or wait for MS to realise the error of their ways and provide a fix.
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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Is there a third, temporary, option? Does a wine version use the Win10 VBScriptor or can it use a 'working' version. If so can a wine GenoPro now generate reports?
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Well after joining Microsoft's Windows Insider Program and spending another 3 or 4 hours applying the latest preview from the Fast Ring i.e.Windows Version 1703 (OS Build 16241.1001) I can confirm this bug has been fixed by Microsoft!
Will eventually get rolled out more generally at some point I guess.
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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