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Unable to register, or open certain windows

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CashCraig	Posted Monday, March 11, 2019 - Post #39505
Forum Newbie Customers FamilyTrees.GenoPro.com GenoPro version: 3.1.0.1 Last Login: Wednesday, July 3, 2024 Posts: 1, Visits: 15	I have two big issues, not sure if they are related: 1. I purchased a registration key, but I am unable to open the About window to register (clicking About does nothing at all), and the registration window never appears when I open the app. I seem to have no way to put in the registration key I bought. 2. The About menu option is not the only one that does nothing when I click it. This also happens with Options, Family Wizard, Import File, and a couple others. Clicking them doesn't open any windows, not even in the background. This is preventing me from doing a lot of basic things besides just registering. I am running the latest version, on Windows 10. I have tried clearing my registry keys, and reinstalling.

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Unable to register, or open certain windows By CashCraig ( Monday, March 11, 2019 )

For those reading this thread, Craig and I spent 40 minutes on Skype... By GenoProSupport ( Tuesday, March 19, 2019 )


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