GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 

GenoPro Support Forum




Author Tried to Access Free Trial and received an invoice for $50
Posted Monday, October 14, 2019 - Post #40119
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Gamma
Customers
GenoPro version: 3.0.1.5

Last Login: Monday, October 14, 2019
Posts: 1, Visits: 1

Hello,

 

I attempted to activate a free trial forGenoPro and was charged for purchasing the full version instead. I requested afree trial last week and was given an activation code. When I opened theprogram again the activation code was in the dialog box and so I continued withregistration. Upon putting in my card details I was told that I had purchasedGenoPro for $50 dollars. There was no prompt to tell me that I was purchasingthe software and I do not wish to purchase it. I only need the software for anassignment. I would like to be refunded. Is there any way that you can help meor a way for me to talk with someone in person so that any issues can beresolved quickly and clearly?

 

Thank you for your help




Similar Topics

Click to view RSS...
Expand / Collapse

Reading This Topic

Expand / Collapse
Active: 2 - 1 guest, 1 member, 0 anonymous.
Refresh