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New user...purchased product...cannot download

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Author WTH??
Posted Monday, November 2, 2020 - Post #40891
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I would describe myself as digitally able. I purchased the genopro software key and I cannot download the exe file. What is going on? 
Posted Monday, November 2, 2020 - Post #40893
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GenoPro version: 3.1.0.1

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From this page click the second tab, Get Started With My Genealogy Tree, and follow links
Posted Monday, November 2, 2020 - Post #40895
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GenoPro version: 3.1.0.1

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What error are you getting? Are you on Windows or a Mac?


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