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publishing my genealogy report online

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Author I can not do it although I'm following the instructions
Posted Friday, December 18, 2020 - Post #40993
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GenoPro version: 3.0.1.4

Last Login: Monday, December 28, 2020
Posts: 9, Visits: 36
My name is Rogelio Douton and I have a GenoPro license 3-Cs...33662

I`m triying to publish my genealogy report online following your web instructions but I cannot.

The repot is generated but when the online page should be showed, the system ask me for the password. I fill it out but it seems to be wrong.

I created a new account with a password, but it does not work. I use 5....W pass and de mail is b****@rogebcn.es, and the login is *******.

Could you provide me a solution, please.
Wwhat is the adress were the online publishing page is allocated and what is my password?

Thanks in advance

Rogelio Douton

note: 15 days ago I sent a mail to your support adres but I did not receive an answer

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Posted Friday, December 18, 2020 - Post #40994
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

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If you see this page: 

http://support.genopro.com/Uploads/Images/ae7ec183-6afb-4222-8bcf-b5c2.jpg




Then you have previously set a password on a report in the same folder. To clear this go to http://collaboration.genopro.com/Account.aspx and scroll down to Online Publications and click View/Hide . You will see a list of your generated reports. Click Edit against a report to set, change or remove password.

Hover over a report title to see the URL in the browser status bar or click it to see the report.


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Saturday, December 19, 2020 - Post #40995
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GenoPro version: 3.0.1.4

Last Login: Monday, December 28, 2020
Posts: 9, Visits: 36
Perfect! it works.
I reseted the pass and set another one.

Thanks

Merry Chritsmas


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