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Individuals not being added/updated in online Narrrative Report

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Posted Monday, May 3, 2021 - Post #41425
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My family tree is set up across 12 distinct GenoMaps, each representing a specific part of the family. For many years I've been successfully web publishing it to Genopro.com using the Narrative Report

Recently I made several updates to individuals and families on two of the GenoMaps and proceeded to upload the whole document using the Narrative Report.

However, I noticed that the adds/updates I had made, involving 6 specific individuals (belonging to one family) on one of the GenoMaps were not updated on Genopro.com! On the other hand, all individuals I added/updated on the second GenoMap uploaded correctly.

As a test, I generated the same report to my local C drive and that worked just fine. All individuals added/updated as expected.

As another test, I generated a Narrative Report against the failed GenoMap (as opposed to the whole document). This uploaded and worked just fine. I then generated the same report against the whole document and this resulted in the same issue. Those individuals were still not added or updated.

As a desperate measure, I deleted the whole publication/folder (using the control panel) and proceeded to generate the Narrative Report once again from scratch. Unfoturnately, this made no difference. Those individuals were still missing of not updated.

I would appreciate any help or tips that may help me fix this issue.

Martin
Posted Monday, May 3, 2021 - Post #41426
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The most plausible explanation for this phenomenon is that your browser is caching old copies of pages. So clear your browser's cache. With Chrome I find the best way is to press F12 then right click on the page refresh button and click the last option to empty cache and reload.
Or https://kinsta.com/knowledgebase/how-to-clear-browser-cache


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Monday, May 3, 2021 - Post #41427
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Thank you so much. That worked nicely. All good now Smile


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