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Customers
GenoPro version: 3.1.0.1
Last Login: Friday, December 2, 2022
Posts: 3,
Visits: 7
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I am trying to send the genogram to a client. When client clicks on it in email it should open and client should see what I see. Instead client is being asked to download software and is being asked for a resigration key.
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: 5 hours ago
Posts: 3,221,
Visits: 24,563
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If you just want your client to see an image of the genomap rather than being able to view the properties of individuals (e.g. comments etc.) then simply 'print' your genomap as a PDF via a PDF printer and send than instead of your .gno file.
If your client has a Windows PC he/she can install GenoPro and view your .gno file without needing a key.
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Customers
GenoPro version: 3.1.0.1
Last Login: Friday, December 2, 2022
Posts: 3,
Visits: 7
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Thanks I'm going to send as a pdf to my client. I will see if that works better.
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Customers
GenoPro version: 3.1.0.1
Last Login: Friday, December 2, 2022
Posts: 3,
Visits: 7
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I sent to client now she can open but I can't open it with her in session.
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Forum Members
Last Login: Thursday, February 9, 2023
Posts: 1,
Visits: 3
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2300652 (28-Sep-2021)
Thanks I'm going to send as a pdf to my client. I will see if that works better. Genograms are also a great way to document your work with clients, especially if you’re working as a case manager or genetic counselor. As part of documentation, it’s common for case managers to send their client a PDF of their completed genogram for feedback.
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