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Sending genogram to someone

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2300652
Posted Monday, September 27, 2021 - Post #41743
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GenoPro version: 3.1.0.1
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I am trying to send the genogram to a client.  When client clicks on it in email it should open and client should see what I see.  Instead client is being asked to download software and is being asked for a resigration key.
genome
Posted Tuesday, September 28, 2021 - Post #41744
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
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If you just want your client to see an image of the genomap rather than being able to view the properties of individuals (e.g. comments etc.) then simply 'print' your genomap as a PDF via a PDF printer and send than instead of your .gno file. 

If your client has a Windows PC he/she can install GenoPro and view your .gno file without needing a key.

Alternatively you could publish your .gno as a report on a web site with a password and give access that way to all the information you may have added. see for example A GenoPro viewer for tablets and smartphones

'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
2300652
Posted Tuesday, September 28, 2021 - Post #41746
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Thanks I'm going to send as a pdf to my client.   I will see if that works better.  
2300652
Posted Tuesday, September 28, 2021 - Post #41747
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GenoPro version: 3.1.0.1
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I sent to client now she can open but I can't open it with her in session.  


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