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Home » GenoPro Help and Technical Support » Sales and Licensing Questions » Purchase Recipt


Purchase Recipt

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GenoProSupport
Posted Wednesday, November 24, 2021 - Post #41849
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Gamma
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1
Last Login: Monday, June 2, 2025
Posts: 4,886, Visits: 22,796
Feel free to send an email to sales at genopro dot com
2311113
Posted Saturday, November 20, 2021 - Post #41846
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Gamma
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GenoPro version: 3.1.0.1
Last Login: Sunday, November 28, 2021
Posts: 2, Visits: 14
Thanks for your message. I have not gotten the email receipt that you resent. I have checked my inbox, my junk folder and the security cache that we use. It's not in any of those places. 
GenoProSupport
Posted Monday, November 15, 2021 - Post #41834
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Gamma
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1
Last Login: Monday, June 2, 2025
Posts: 4,886, Visits: 22,796
When you purchased GenoPro, the server GenoPro.com was unable to connect to the server 209.222.82.252. I just retried again and it worked. Can you please confirm you have received your receipt.
2311113
Posted Monday, November 15, 2021 - Post #41833
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Gamma
Customers
GenoPro version: 3.1.0.1
Last Login: Sunday, November 28, 2021
Posts: 2, Visits: 14
I purchased the GenoPro software on October 10, 2021 and have not received an email receipt. I checked my junk folder and it's not in there. Can you send one to me, please? 

Edited: Monday, November 15, 2021 by 2311113



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