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Last Login: Saturday, October 12, 2024
Posts: 5,
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After more than a decade of successful GenoPro 2011 usage and more than 700 linked trees ( using External Hyperlinks), I have recently been stopped from making updates to those trees . It is not just the latest amended tree that is affected but also all those that have not been changed . Unable to write file ' C :\ ... \ xyz . TemporaryBackup20241004 . gno '. Access Denied . Unable to create directory and / or file because of security permissions . Please make sure the file or folder is not read only . None of the . gno files are Read Only so what is the matter and how did it come about? Please can someone explain in simple terms and suggest what I need to do to correct ? Thanks .
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 9:30 PM
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Forum Members
Last Login: Saturday, October 12, 2024
Posts: 5,
Visits: 70
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Thanks for the prompt suggestion but it does not seem to be appropriate when running GenoPro 2011 . Tools / Options does not include the same list of options :  I am not aware of having changed anything to do with the setup of GenoPro for more than a year so am rather stumped as to what may have produced the failure to save now all of a sudden . Everything was working fine a week ago .
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Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 9:30 PM
Posts: 3,443,
Visits: 26,659
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Have you updated/changed antivirus or backup software recently?
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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Forum Members
Last Login: Saturday, October 12, 2024
Posts: 5,
Visits: 70
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I have not changed Back-up software but Anti-virus did update automatically as part of latest start-up this morning (in NZ for last 15 years). I don't know when previous AV update took place but may have been before problem appeared. Condition still remains.
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Forum Members
Last Login: Saturday, October 12, 2024
Posts: 5,
Visits: 70
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I don ' t know how this may explain the reported problem but I have found a second dataset of approximately 400 . gno files that have not been updated for several years . When I closed GenoPro and renamed the old folder of gno files , everything then worked as normal when I restarted GenoPro using the approx 700 . gno files that it had been using before the problem arose . It is now almost as if there had never been a problem . I am sorry if anyone else has been spending a lot of time trying to find a solution . With this further information, can anyone see a possible reason for the message displayed when an unsuccessful attempt was made to save the Genomap? It is no longer necessary to update GenoPro 2 . 5 . 4 . 1 as that has now been superseded but it would be good to avoid the situation possibly recurring at the latest level .
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