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GenoPro version: 3.1.0.1
Last Login: Yesterday @ 4:44 AM
Posts: 230,
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Hello My photo is displayed sideways not upright as expected. Is there a procedure to correct this? BR, Jarmo
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
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Sometimes an image rotated in Windows does not have its EXIF data updated to reflect the required rotation. To fix this open the image in IrfanView and press Shift & J (N.B. requires the IrfanView plugin 'Lossless jpg rotation/crop' to be installed) In the resulting dialogue select the required rotation if not already correct in IrfanView and ensure Rebuild EXIF is set 
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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Customers
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 4:44 AM
Posts: 230,
Visits: 1,630
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Thank you for your clear instructions. Problem solved and the photo is now displayed as expected. Br, Jarmo
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Forum Members
Last Login: Monday, February 23, 2026
Posts: 2,
Visits: 2
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Just out of curiosity, did rebuilding the EXIF data in IrfanView fully fix the orientation across all views in GenoPro, or did you need to reinsert the image afterward? I’ve seen cases where Windows rotation looks correct locally but still causes issues in other programs.
Edited: Monday, February 23, 2026 by
Nand
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Forum Members
Last Login: Wednesday, February 25, 2026
Posts: 1,
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Jarmo (09-Sep-2025)
Hello My photo is displayed sideways not upright as expected. Is there a procedure to correct this? BR, Jarmo Hi Jarmo, This usually happens due to image orientation (EXIF) data. Please try opening the photo in an editor, rotate it 90° and save it again (even if it looks correct), then re-upload it. That typically fixes the issue. If the problem continues, let us know what device and browser you’re using. Best regards.
Edited: Wednesday, February 25, 2026 by
Nand
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