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Genopro 2016 Upgrade

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Posted Wednesday, September 16, 2015 - Post #35690
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FamilyTrees.GenoPro.com
GenoPro version: 3.0.1.5

Last Login: Saturday, August 10, 2019
Posts: 13, Visits: 91
Hi

I Have bought Genopro 2011 License March 2008 (Email : tamir12@yahoo.com).
Do I have to pay for an upgrade for Genopro 2016? or Should I use my registration Key ?

Thanks

Tamir
Posted Thursday, September 17, 2015 - Post #35692
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GenoPro version: 3.0.1.5

Last Login: 2 days ago @ 4:01 AM
Posts: 4,456, Visits: 21,883
The GenoPro 2016 upgrade is $15 which also gives you tokens for GenoProX.  If you purchase the package SponsorFamily at $25, you get a permanent registration key for GenoProX Family.
Posted Thursday, September 24, 2015 - Post #35746
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Last Login: Thursday, September 24, 2015
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I don't see an option to purchase a GenoPro 2016 upgrade for $15.  How can I do that?
Posted Thursday, September 24, 2015 - Post #35749
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GenoPro version: 3.0.1.5

Last Login: 2 days ago @ 4:01 AM
Posts: 4,456, Visits: 21,883
Posted Tuesday, October 06, 2015 - Post #35873
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GenoPro version: 3.0.0.8

Last Login: Sunday, January 06, 2019
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Some years ago I purchased a gold membership which was supposed to be a lifetime membership.  I haven't been able to use my Genopro 2011 for about a year and tried to contact the company to no avail.  Now they want another $15.00 for 2016 and no guarantees it will work.
Posted Tuesday, October 06, 2015 - Post #35874
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GenoPro version: 3.0.1.0

Last Login: Saturday, September 30, 2017
Posts: 952, Visits: 10,073
We do our best to reply to every single question. GenoPro 2016 is way for us to finance the whole re-build of GenoPro from scratched. 

Your current version of GenoPro 2011 is still valid forever and you are welcome to re-download it at http://www.genopro.com/2011/ . As always feel free to test GenoPro 2016 before you purchase an upgrade.

Edited: Tuesday, October 06, 2015 by GenoProSupport
Posted Tuesday, October 13, 2015 - Post #35963
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GenoPro version: 3.0.0.2

Last Login: Thursday, November 19, 2015
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Dears, 
I upgraded my old license to genopro 2016 a month ago for 15USD and today, by mistake, I've bought a new one for 49USD. Can I receive a reimbursement? 
Thanks
Giuseppe. 
Posted Wednesday, October 14, 2015 - Post #35964
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GenoPro version: 3.0.1.5

Last Login: 2 days ago @ 4:01 AM
Posts: 4,456, Visits: 21,883
I voided your second purchase, and also added the email @taller-acsa.org to your GenoPro account, so you may access your GenoPro key and backups from either email address.
Posted Wednesday, October 14, 2015 - Post #35966
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GenoPro version: 3.0.1.4

Last Login: Wednesday, September 05, 2018
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I have a similar experience. Purchased the software some years ago and found that it had so many bugs it was not worth using (see separate posts). When I received information that the software had been re-written from the bottom up, thought that the investment of $15 may be worthwhile. However, having made the payment, I am first of all wondering if the software is any better, but more importantly whether I have only subscribed for 6 months? If so, I would very much appreciate return of my monies

Thanks

Edited: Wednesday, October 14, 2015 by turnbull
Posted Wednesday, October 14, 2015 - Post #35967
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GenoPro version: 3.0.1.5

Last Login: 2 days ago @ 4:01 AM
Posts: 4,456, Visits: 21,883
The new GenoProX is completely different: I posted 2 screenshots at http://support.genopro.com/FindPost35573.aspx to show how it will be possible to compare and merge individuals with GenoProX.  Every line of code is being re-written; no copy & paste.

The subscription is for the GenoShare:
  • Complete real time collaboration tools to edit a family tree or Genogram.
  • Private, secure, encrypted text, voice and video chat with any other member of your platform.
  • Private Family Social Network where you will be able to share posts, pictures, videos, invites, surveys and polls.
  • Private encrypted storage on our secure servers.
As a GenoProX user, you have 2 options:
  1. Purchase a permanent registration key of GenoProX (similar as GenoPro 2016) and use it standalone.  For $1 per month, you may upgrade to GenoShare.  Those who purchased the upgrade package SPONSOR GenoProX Family at $25 already have a permanent key of GenoProX, plus 1 year of GenoShare and 12 premium tokens (which have the ability to extend GenoShare to another 12 months for anyone).
  2. Purchase a premium subscription which gives you GenoProX and GenoShare.  After 4 years, you get a permanent key of GenoProX anyways.  The subscription offers a lower initial cost and your software is always up-to-date.


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Edited: Thursday, October 15, 2015 by GenoProSupport


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