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How to remove delete from my online report

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Author How do I perminantly delete unwanted pages?
Posted Thursday, September 4, 2008 - Post #22527
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Hello,

I recently received an email from a woman who wanted her husband to be removed from the online report.   I did so and uploaded the changed version.  The surname no longer shows up in the list on the left.

The problem is, if you type in the full html address of the old report page it still shows up and is probable still searchable on google etc.  How do I perminantly delete those unwanted pages? 

This woman is adamant, I want to fix this asap.   Thanks.

Heather M Lloyd

Heather Lloyd   Blink

Edited: Thursday, September 4, 2008 by GenoProSupport

Posted Thursday, September 4, 2008 - Post #22530
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GenoPro version: 3.1.0.1

Last Login: 7 hours ago
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If you want to delete only one or two pages, you are welcome to send me the URL and I will delete those unwanted HTML files.

The other option is to download our FTP Client.  This tool is very small (100KB) and will allow you to login to your account at http://familytrees.genopro.com and upload / update / delete specific files.

The other alternative is to rename your username from 173279 to HeatherSearch engines will have to crawl again the new report and will 'skip' the unlinked files.

Edited: Friday, September 5, 2008 by GenoProSupport

Posted Friday, September 5, 2008 - Post #22540
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Thanks for the help,

one of the moderators fixed it I think (If it was you thankyou very much)

I did download the ftp though it might come in handy in the future.

Thanks again,    Heather M Lloyd   BigGrin:

Heather Lloyd   Blink

Posted Friday, September 5, 2008 - Post #22541
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Last Login: 7 hours ago
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Hi Heather,

Glad to help.

I would suggest to rename your username to Heather.  This way, your report would appear as http://familytrees.genopro.com/Heather/ instead of http://familytrees.genopro.com/173279/

Posted Monday, December 29, 2008 - Post #23305
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LS,

I recently changed my password and username.

Now I have two versions of my familytree on the internet.

http://familytrees.genopro.com/414570/Kooistra/default.htm

and

http://familytrees.genopro.com/peterkooistra/Kooistra/default.htm

how can i remove (or can you remove for me) the 'old' version 414570?

thanks in advance for help

Peter Kooistra

Posted Tuesday, December 30, 2008 - Post #23306
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The publication http://familytrees.genopro.com/414570/Kooistra/default.htm should have been automatically removed when you changed your username, however for some "unknown" reason, the publication was not renamed/deleted.

I manually deleted the publication http://familytrees.genopro.com/414570/Kooistra/default.htm

Posted Sunday, January 4, 2009 - Post #23327
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Thank you so much
Posted Saturday, May 16, 2009 - Post #24078
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Last Login: Saturday, October 19, 2024
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Hi,

I also have the same problem...

"I cannot remove an entry from my 'tree'"

URL is http://familytrees.genopro.com/Terry_Kinscher/Oshyer/Oshyer-Ben-ind00982.htm 

Can you please remove ind00982 (Ben Oshyer) entry for me?

advTHANKSance,

Terry K.

P.S. I will try and download your suggested software patch for future use. TDK

Posted Saturday, May 16, 2009 - Post #24079
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Hi,

Using your FTP Client was easy

Google still shows that there is an entry, but I think that when they refresh their database then the entry will disappear.

Do you know how often Google refreshes their databases?

Thanks,

Terry K. 

Posted Wednesday, May 20, 2009 - Post #24093
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Terry_Kinscher (5/17/2009)
Do you know how often Google refreshes their databases?

According to Google, the data should be removed within 6 to 8 weeks.



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