GenoPro Support Forum

According to Google, the data should be removed within 6 to 8 weeks.

Using your FTP Client was easy

Google still shows that there is an entry, but I think that when they refresh their database then the entry will disappear.

Do you know how often Google refreshes their databases?

Thanks,

Terry K. 

I also have the same problem...

"I cannot remove an entry from my 'tree'"

URL is http://familytrees.genopro.com/Terry_Kinscher/Oshyer/Oshyer-Ben-ind00982.htm 

Can you please remove ind00982 (Ben Oshyer) entry for me?

advTHANKSance,

Terry K.

P.S. I will try and download your suggested software patch for future use. TDK

I manually deleted the publication http://familytrees.genopro.com/414570/Kooistra/default.htm

I recently changed my password and username.

Now I have two versions of my familytree on the internet.

http://familytrees.genopro.com/414570/Kooistra/default.htm

and

http://familytrees.genopro.com/peterkooistra/Kooistra/default.htm

how can i remove (or can you remove for me) the 'old' version 414570?

thanks in advance for help

Peter Kooistra

Glad to help.

I would suggest to rename your username to Heather.  This way, your report would appear as http://familytrees.genopro.com/Heather/ instead of http://familytrees.genopro.com/173279/

one of the moderators fixed it I think (If it was you thankyou very much)

I did download the ftp though it might come in handy in the future.

Thanks again,    Heather M Lloyd   :

Heather Lloyd