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HELP - Can't Access my old account

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Author	I have been in India for 5 years - no work on tree for that time; changed email; can't remember details of how I purchased GenoPro years ago. Is my research lost??
KeralaKerr	Posted Wednesday, July 14, 2010 - Post #26150
Forum Newbie Customers GenoPro version: 3.1.0.0 Last Login: Wednesday, March 30, 2022 Posts: 5, Visits: 7	PLEASE HELP - It has been 5 years since I worked on my tree. Imoved to India, changed email addresses several times and email providers many times; I can't even remember the details I used when I bought GenoPro Gold. So no I am back in the UK and want to access all the data I collected. BUT, big problem, as I can't remember my old email, used to register on the system. Is there anything I can do????? Edited: Thursday, October 7, 2010 by GenoProSupport

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HELP - Can't Access my old account By KeralaKerr ( Wednesday, July 14, 2010 )

Hi Support, Could you help me access my account as when I am... By vacca_helpdesk ( Tuesday, January 8, 2019 )

Hi I managed to access the program but after making changes I did not... By 6105002 ( Friday, July 21, 2017 )

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Je viens de faire une recherche sur le forum.... je n'ai bien sûr pas... By LaVline ( Sunday, October 4, 2015 )

[quote][b]LaVline (04-Oct-2015)[/b][hr]Je viens de faire une recherche... By GenoProSupport ( Monday, October 5, 2015 )

Hello ! Excuse my english As I saw there is a new GENOPRO 2016, I... By LaVline ( Sunday, October 4, 2015 )

Hi. I have the same issue as the others in this forum. I purchased... By geoneil ( Wednesday, October 6, 2010 )

[quote][b]geoneil (10/6/2010)[/b][hr]My name is Neil Cadle, and my old... By GenoProSupport ( Thursday, October 7, 2010 )

Got it. Thank you so much! By geoneil ( Thursday, October 7, 2010 )

Try logging in with your old email address - if you can remember the... By appleshaw ( Wednesday, October 6, 2010 )

Hi, I purchased Genopro many years ago. I changed my PC but i can{t... By 38823 ( Wednesday, September 22, 2010 )

According to our records, there is no purchased registration key in... By GenoProSupport ( Wednesday, September 22, 2010 )

Can you try with the mail *** blue@hotmail.com , or maybe ***... By 38823 ( Thursday, September 23, 2010 )

I was unable to find anything with those emails, however searching... By GenoProSupport ( Thursday, September 23, 2010 )

Yes, it was a Golden Key. It was El Salvador as country By 38823 ( Thursday, September 23, 2010 )

I have updated your account with your registration key and all your... By GenoProSupport ( Thursday, September 23, 2010 )

Thanks! it seems to work ok! thanks!! By 38823 ( Thursday, September 23, 2010 )

Dear sir/madam, Following renewal of my GenoPro registration... By 200074 ( Sunday, September 19, 2010 )

[quote][b]200074 (9/19/2010)[/b][hr]Following renewal of my GenoPro... By GenoProSupport ( Sunday, September 19, 2010 )

Have you tried using ftp client... By appleshaw ( Sunday, September 19, 2010 )

I need guidance, please. I teach Public health nursing every fall.... By argentms ( Sunday, August 22, 2010 )

[quote][b]argentms (8/22/2010)[/b][hr]now am getting ready to begin... By GenoProSupport ( Sunday, August 22, 2010 )

Thank you so much! Looks like I'm back in again. By argentms ( Sunday, August 22, 2010 )

Please send me some information about yourself or your previous email... By GenoProSupport ( Wednesday, July 14, 2010 )

My previous email addresses could have been something like: ashm [@]... By KeralaKerr ( Thursday, July 15, 2010 )

I have updated your account with your new email address. Your primary... By GenoProSupport ( Thursday, July 15, 2010 )

Am confused........ I bought GenoPro Gold some time ago, and used it a... By KeralaKerr ( Thursday, July 15, 2010 )

Your golden key (registration key) is in your account. Just go to... By GenoProSupport ( Thursday, July 15, 2010 )

Thank you for your help........ I can get into the 14-day trial, but... By KeralaKerr ( Thursday, July 15, 2010 )

Your permanent registration key is the one starting with RJQ-TUQ and... By GenoProSupport ( Thursday, July 15, 2010 )

I discovered your account has multiple registration keys, however the... By GenoProSupport ( Thursday, July 15, 2010 )

Dear Team, I really hope you can help me.! I purchased GenoPro Gold... By KeralaKerr ( Thursday, July 15, 2010 )

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