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Report Generator: Microsoft VBScript runtime error 800A0005

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Author Error at line 67 (default.htm): Invalid procedure call or argument: '[string: "(null)"]'
Posted Friday, February 22, 2013 - Post #31325
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I have version 2.5.4.1 on Windows 8. I have followed the instructions provided in other post and I still get this:
Generating report to 'C:\Users\DeeandAllan\Desktop\GenoPro Reports\COUN601 DDHutcheson Family Genogram 2\'
Cloning document COUN601 DDHutcheson Family Genogram 2...
Opening configuration file Config.xml for skin 'English Narrative Report'...
Loading Dictionary.xml...
[0.00] Processing template 'init.htm'...
Base skin version from Config.xml:2011.02.04
To disable display of parameter settings, tick the box under 'Options' tab of 'Generate Report' dialog.
Please wait while IE form initializes
[0.25] Processing template 'style.css'...
Applying theme '
Copying files from default theme
Copying files from selected theme
[0.32] Processing template 'index.html'...
[0.32] Processing template 'default.htm'...
Error at line 67 (default.htm): Invalid procedure call or argument: '[string: "(null)"]'
    Microsoft VBScript runtime error 800A0005
   
I am not the most computer savvy but I'm not illiterate. Any help would be appreciated. I just noticed in the thread it references IE. I am using Firefox and downloaded my version from my university. Is that part of the problem?
Thanks.
Posted Friday, February 22, 2013 - Post #31326
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The line in your post:

Base skin version from Config.xml:2011.02.04

indicates that you are not in fact running the latest Narrative Report skin.  If you have followed the link to where the latest version can be downloaded you will have also seen another link there:

How to install and use custom or updated report skins

please read and following these instructions carefully.


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Friday, February 22, 2013 - Post #31328
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I started with this

 Latest English NarrativeReport skin. Post #30624


That led to another posting area.... after searching I found this link

Narrative_2013.02.17.zip

Which I downloaded, followed the instructions...
I just opened the file again and saw that it isn't the right version; so apparently, I have not downloaded the correct one and I apparently can't find the right link...I know that it is probably simple but I'm not getting there. Would you please re-post the link? Thanks.


Posted Friday, February 22, 2013 - Post #31330
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The link to the latest skin was in an earlier posting in this thread but it looks like you found the correct zip file in the end.  I suggest that either you have unzipped it into the wrong place (a common mistake is to unzip the files into the nominated GenoPro skins folder rather than a subfolder below it) or you have not selected the right report from GenoPro's drop down list when running the report.  The right one will have the folder name into which you unzipped the files in its name.  

Without being a fly on the wall in your house it is difficult for me to see what you are doing wrong.  If you can tell me what part of my instructions are causing confusion please do so.


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Saturday, February 23, 2013 - Post #31333
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I unzipped it in the wrong place...thanks.
Posted Sunday, February 24, 2013 - Post #31336
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Ijust purchased this product and I get an error when I attempt to generate a report the error reads: Error at line 67 (default.htm): Invalid procedure call or argument: '[string: "(null)"]'
Microsoft VBScript runtime error 800A0005
Posted Sunday, February 24, 2013 - Post #31337
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I JUST PURCHASED THIS PRODUCT AND IT WILL NOT GENERATE A REPORT. IT GIVES ME A RUNTIME ERROR ON LINE 67 SPECIFICALLY "Error at line 67 (default.htm): Invalid procedure call or argument: '[string: "(null)"]'
Microsoft VBScript runtime error 800A0005



EXTREMELY FRUSTRATED. IS THERE A TECH SUPPORT OR A PHONE NUMBER OR SHOULD I JUST CALL MY CREDIT CARD AND CANCEL THIS PURCHASE?
Posted Sunday, February 24, 2013 - Post #31338
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Welcome to the forum, where you can find help and advice. The answer to your problem is higher up the page where you posted but look at http://support.genopro.com/Topic30621.aspx#bm30624
Posted Wednesday, February 27, 2013 - Post #31358
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can you please provide specific instructiomns on how to locate CustomSkins folder (see Generate Report, Options dialog)  then select thisfolder when generating the report. to unzip this folder. I have done it twice and am still getting the same error

Edited: Wednesday, February 27, 2013 by GenoProSupport
Posted Wednesday, February 27, 2013 - Post #31359
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Do the specific instructions in this post: How to install and use custom or updated report skins help?    This link was actually given earlier in this thread. Ermm


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"


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