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Customers
Gamma
GenoPro version: 3.0.1.0
Last Login: Monday, December 2, 2024
Posts: 13,
Visits: 85
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When publishing tree to Geno Website the SVG view of tree is fine but PDF option, whilst loading the PDF frame all OK, only shows a blank page.
Any advice most welcome.
Many thanks
Mike
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Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 10:27 PM
Posts: 3,429,
Visits: 26,550
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Are you using the Latest Narrative Report skin?
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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Customers
Gamma
GenoPro version: 3.0.1.0
Last Login: Monday, December 2, 2024
Posts: 13,
Visits: 85
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Thank you.
Yes I think I am on the latest version - 2.5.4.1 - is that correct?
Mike
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Customers
Gamma
GenoPro version: 3.0.1.0
Last Login: Monday, December 2, 2024
Posts: 13,
Visits: 85
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Sorry - Although I have the latest version (2.5.4.1) does that mean that I have to download a later version "skin" seperately? If so not sure how that is done!?
Many thanks
Mike
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Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 10:27 PM
Posts: 3,429,
Visits: 26,550
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Yes you do have to install the updated skin separately. Unfortunately GenoPro Inc. does not update the GenoPro release often enough.  |
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Customers
Gamma
GenoPro version: 3.0.1.0
Last Login: Monday, December 2, 2024
Posts: 13,
Visits: 85
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Thank you for that.
No doubt I am missing something obvious but despite looking at the download link and various other places on the site, I simply can not find the link or location to download the latest skin(s).
Mike
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Customers
Gamma
GenoPro version: 3.0.1.0
Last Login: Monday, December 2, 2024
Posts: 13,
Visits: 85
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Apologies!!! Just found it!! Will try and see how this works.
Many thanks for your help.
Mike
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Customers
Gamma
GenoPro version: 3.0.1.0
Last Login: Monday, December 2, 2024
Posts: 13,
Visits: 85
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Have now installed the latest skin but unfortunatley the PDF version of the family tree is blank?? (SVG version is fine).
Mike
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Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: 3 hours ago
Posts: 1,585,
Visits: 31,999
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Mike
Is Inkscape installed? If so is it in the default folder. This is referred to in the IE configuration
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Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 10:27 PM
Posts: 3,429,
Visits: 26,550
|
Could you post contents of the GenoPro 'Message Log' after report generated (see GenoPro menu bar View/Message Log) Copy and paste it into your post (click within GenoPro Message Log window, press Ctrl & A then Ctrl & C , switch to your forum post and paste into post by pressing Ctrl & V )
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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