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Customers
GenoPro version: 2.5.4.1
Last Login: Thursday, January 29, 2015
Posts: 1,
Visits: 4
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Dear Sir/Madam:
Today I purchased GenoPro (love it by the way!) After I purchased it the program installed without asking me for my registration number. How do I know if the GenoPro program installed is linked to my purchase? - meaning I am scared that it installed as the "free" version and will disappear after the alloted free time.Thank you
Edited: Saturday, August 22, 2015 by
GenoProSupport
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Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: 15 minutes ago
Posts: 3,418,
Visits: 26,398
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Run GenoPro and then click Help / About. The dialogue should show your key. If not, you can paste it in the field.
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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GenoPro version: 2.5.4.1
Last Login: Monday, August 10, 2015
Posts: 1,
Visits: 1
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I am getting messages from Geno Pro because I installed the free version, which I have now uninstalled. I just want to make sure that I won't get charged anything.
Thank you
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Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Thursday, January 16, 2025
Posts: 4,886,
Visits: 22,775
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If you have a registration key, you may always re-install the version you purchased and copy & paste your key in the Registration Wizard. If you installed GenoPro from a site license, then you do not need to enter a registration key as the site license contains the registration key.
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Customers
GenoPro version: 2.5.4.1
Last Login: Saturday, June 22, 2013
Posts: 1,
Visits: 0
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Hei!
Two years ago I bought GenoPro and got a registration key. E-mail nelli.sulkonen@gmail.com
Now I need to change my hard drive and install GenoPro again.
I loaded program from your internet page, but when tried to enter the key, program told that it not valid and I need to aks for a new one.
Can anybody help me? I do not want to pay again for the same program.
Thank you in advance
Nelli
Edited: Saturday, August 22, 2015 by
GenoProSupport
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Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Thursday, January 16, 2025
Posts: 4,886,
Visits: 22,775
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Customers
GenoPro version: 3.0.0.2
Last Login: Tuesday, June 12, 2018
Posts: 11,
Visits: 30
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From Courtesytravel
I too have no idea of the status of my account.
I have a very old free upgraded to gold a while ago.
Some of my file I cannot open even though I worked on it a short while ago.
Please enlighten me.
Jacob Mezei
Edited: Tuesday, September 1, 2015 by
GenoProSupport
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Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Thursday, January 16, 2025
Posts: 4,886,
Visits: 22,775
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Your golden key is still valid for GenoPro 2011, and if you wish to upgrade to GenoPro 2016, it is $15 and you get perks for GenoProX.
As for opening your file, you do not any valid key to open, print and/or generate a report. Your file may have been corrupted, typically due to a hardware failure. Feel free to send me your file and I will investigate the content of your file.
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Customers
GenoPro version: 3.0.0.2
Last Login: Tuesday, June 12, 2018
Posts: 11,
Visits: 30
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Thank you Master,
I will upgrade to 2016 a little later.
The file I cannot open is herewith attached. I hope that you can fix.
If you can tell me why it happened, I would also appreciate.
This is a very important file for me.
Thank you.
Jacob
Edited: Tuesday, September 1, 2015 by
GenoProSupport
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Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Thursday, January 16, 2025
Posts: 4,886,
Visits: 22,775
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The file you send me is a .PNG file. If you rename your .gno file to .PNG you will see the following: Thank you Master Those 'titles' were assigned when we installed the forum. We will change them soon to something more meaningful.
Edited: Tuesday, September 1, 2015 by
GenoProSupport
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