|
|
|
|
Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Thursday, April 10, 2025
Posts: 4,886,
Visits: 22,776
|
Have you tried the "File Find" to search all your drives and folders for any .gno (GenoPro) file?
|
|
|
|
|
Customers
GenoPro version: 3.0.0.2
Last Login: Tuesday, June 12, 2018
Posts: 11,
Visits: 30
|
By now I was able to install the 2016.
I will work on getting my my other problems settle.
Thank you.
Jacob Mezei
Edited: Thursday, September 10, 2015 by
GenoProSupport
|
|
|
|
|
Customers
GenoPro version: 3.0.0.2
Last Login: Tuesday, June 12, 2018
Posts: 11,
Visits: 30
|
Good morning,
I was unable to create new files in my old program.
I deleted my old program and tried to install a new program and it didn't work. I have Windows XP.
A week age I purchased an update for my Gold membership.
Creting new files didn't work even before purchasing the update.
Can you please help me set myself up.
Jacob Mezei
Edited: Wednesday, September 9, 2015 by
GenoProSupport
|
|
|
|
|
Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Thursday, April 10, 2025
Posts: 4,886,
Visits: 22,776
|
Somehow I cannot download the .gno file from this forum. I have no idea what is happening. I checked on the server and it appears the .gno file is not there. Can you please send it by email to: support at genopro dot com?
Thanks.
|
|
|
|
|
Customers
GenoPro version: 3.0.0.2
Last Login: Tuesday, June 12, 2018
Posts: 11,
Visits: 30
|
Dear Master,
What I sent to you was a copy I was working around with. I remember that at one point I misnamed it, I must have goofed it up. Those .png files are strange, that even if I am in another .png file and I click the arrows on the bottom I am getting another .png file from some order of filing.
This is copy of the original, perhaps you can open this and maybe we'll get the original.
Thanks again.
Jacob Mezei
815 Mezei1 Lajos,Lorincz,mordechai.gno
(48 views,
1.31 MB)
|
|
|
|
|
Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Thursday, April 10, 2025
Posts: 4,886,
Visits: 22,776
|
The file you send me is a .PNG file. If you rename your .gno file to .PNG you will see the following: Thank you Master Those 'titles' were assigned when we installed the forum. We will change them soon to something more meaningful.
Edited: Tuesday, September 1, 2015 by
GenoProSupport
|
|
|
|
|
Customers
GenoPro version: 3.0.0.2
Last Login: Tuesday, June 12, 2018
Posts: 11,
Visits: 30
|
Thank you Master,
I will upgrade to 2016 a little later.
The file I cannot open is herewith attached. I hope that you can fix.
If you can tell me why it happened, I would also appreciate.
This is a very important file for me.
Thank you.
Jacob
Edited: Tuesday, September 1, 2015 by
GenoProSupport
|
|
|
|
|
Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Thursday, April 10, 2025
Posts: 4,886,
Visits: 22,776
|
Your golden key is still valid for GenoPro 2011, and if you wish to upgrade to GenoPro 2016, it is $15 and you get perks for GenoProX.
As for opening your file, you do not any valid key to open, print and/or generate a report. Your file may have been corrupted, typically due to a hardware failure. Feel free to send me your file and I will investigate the content of your file.
|
|
|
|
|
Customers
GenoPro version: 3.0.0.2
Last Login: Tuesday, June 12, 2018
Posts: 11,
Visits: 30
|
From Courtesytravel
I too have no idea of the status of my account.
I have a very old free upgraded to gold a while ago.
Some of my file I cannot open even though I worked on it a short while ago.
Please enlighten me.
Jacob Mezei
Edited: Tuesday, September 1, 2015 by
GenoProSupport
|
|
|
|
|
Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Thursday, April 10, 2025
Posts: 4,886,
Visits: 22,776
|
|