GenoPro Home

GenoPro Home | Get Started With My Genealogy Tree | Buy | Login | Privacy | Search | Site Map

GenoPro Support Forum

Home Search Tags Who's On

Edit Photo

Welcome Guest ( Login | Register )

Recent Posts Popular Topics

Home » GenoPro Help and Technical Support » Sales and Licensing Questions » Did i make an error ?

Did i make an error ?

Click to view RSS...

Rate Topic

Rate Topic

Topic View

Topic Options

Author
1384677	Posted Monday, July 18, 2016 - Post #37244
Forum Newbie Customers GenoPro version: 3.0.0.7 Last Login: Friday, February 12, 2021 Posts: 2, Visits: 35	Hi, I've just buy a new license key for genopro 2016 from genopro 2011. I did it quickly before i went to work and when i checked my mail, on the invoice i see 115$ and 4 licence keys ? What i wanted is only one license key ! I don't know if it's a bug or if i did a mistake but if the amount is 15$, can you refund please ? best regards, greg
GenoProSupport	Posted Tuesday, July 19, 2016 - Post #37246
Legendary Master Administrators Moderators Customers Gamma FamilyTrees.GenoPro.com Translator GenoPro version: 3.1.0.1 Last Login: Tuesday, February 3, 2026 Posts: 4,886, Visits: 22,803	I refunded you $100. You should see $100 in your credit card statement within a few business day. Best.
1384677	Posted Tuesday, July 19, 2016 - Post #37247
Forum Newbie Customers GenoPro version: 3.0.0.7 Last Login: Friday, February 12, 2021 Posts: 2, Visits: 35	Thank you. Can you tell me if i made a mistake ? I've just verified and i still have four license Keys. Is this normal ? Don't you have to remove 3 of these ? And again, thanks for the refund. Greg
GenoProSupport	Posted Monday, July 25, 2016 - Post #37257
Legendary Master Administrators Moderators Customers Gamma FamilyTrees.GenoPro.com Translator GenoPro version: 3.1.0.1 Last Login: Tuesday, February 3, 2026 Posts: 4,886, Visits: 22,803	I guess I forgot to remove them from your account

Similar Topics

Click to view RSS...

Expand / Collapse

Reading This Topic

Expand / Collapse

Powered By InstantForum.NET 2010-3-x © 2026
Execution: 0.016. 3 queries. Compression Enabled.