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FamilyTrees Site is down

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Author from or before 2024/06/10 20:00
Posted Monday, June 10, 2024 - Post #44162
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

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Crying

https://familytrees.genopro.com



https://support.genopro.com/Uploads/Images/f27a5783-a485-4259-b1fc-0fb6.jpg



'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"


Edited: Tuesday, June 11, 2024 by genome
Posted Friday, June 14, 2024 - Post #44177
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Gamma
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Last Login: Tuesday, July 16, 2024
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noticed the same thing the last few days Sad
Posted Friday, June 14, 2024 - Post #44178
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same thing to me
Posted Sunday, June 16, 2024 - Post #44180
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Same here in Canada and the USA..??
Posted Monday, June 17, 2024 - Post #44181
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Last Login: Tuesday, December 24, 2024
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will the site return or will it stay down ?

best regards, Guy
Posted Tuesday, June 18, 2024 - Post #44186
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

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The site has been down for over a week now so it is looking rather ominous.

I have emailed Dan about this but no response as yet Sad


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Tuesday, June 18, 2024 - Post #44188
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Have also noticed that dubious sites have not been deleted
Posted Friday, June 21, 2024 - Post #44192
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Gamma
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Last Login: Sunday, December 22, 2024
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Starting to get very concerned about my site down still as it's a very large file with connecting sub trees, and hundreds of connecting certs and photos.  I have had genopro for many years.  I even started to look at other apps to import a ged file and that would be so much work as many don't import fully such as marriage info and middle names.
Given how long this is taking, it's sounds very serious.  Can we know whether there is some positive progress?
Posted Saturday, June 22, 2024 - Post #44194
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Gamma
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Last Login: Friday, July 5, 2024
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I have a large family tree site of the ancestors and descendants of my parents and my wife's parents with over 7000 individuals identified.  I had just sent out an announcement to over 50 current family members of the link to our familytrees.genopro.com genealogy report and the recipients couldn't get in to see it, thinking they were doing something wrong.  

It looks like I am forced to figure out a way to host this site somewhere else where it will be available to our family descents long after I have gone.  It appears that this operation is a one man show, and something has gone drastically wrong.
Posted Sunday, June 23, 2024 - Post #44195
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I have been able to open files backed up to Online Backup. Very old file so not from cache on this new PC


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