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FamilyTrees Site is down

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Author from or before 2024/06/10 20:00
Posted Monday, June 10, 2024 - Post #44162
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Crying

https://familytrees.genopro.com



https://support.genopro.com/Uploads/Images/f27a5783-a485-4259-b1fc-0fb6.jpg



'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"


Edited: Tuesday, June 11, 2024 by genome
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Posted Tuesday, June 18, 2024 - Post #44186
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The site has been down for over a week now so it is looking rather ominous.

I have emailed Dan about this but no response as yet Sad


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Wednesday, June 26, 2024 - Post #44209
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Gamma
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I see the familytrees.genopro.com is back up and running.  Does anyone know what happened? Will it stay up or is this just temporary?

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Posted Friday, June 21, 2024 - Post #44192
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Gamma
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Starting to get very concerned about my site down still as it's a very large file with connecting sub trees, and hundreds of connecting certs and photos.  I have had genopro for many years.  I even started to look at other apps to import a ged file and that would be so much work as many don't import fully such as marriage info and middle names.
Given how long this is taking, it's sounds very serious.  Can we know whether there is some positive progress?
Posted Saturday, June 22, 2024 - Post #44194
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Gamma
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I have a large family tree site of the ancestors and descendants of my parents and my wife's parents with over 7000 individuals identified.  I had just sent out an announcement to over 50 current family members of the link to our familytrees.genopro.com genealogy report and the recipients couldn't get in to see it, thinking they were doing something wrong.  

It looks like I am forced to figure out a way to host this site somewhere else where it will be available to our family descents long after I have gone.  It appears that this operation is a one man show, and something has gone drastically wrong.
Posted Sunday, June 23, 2024 - Post #44195
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I have been able to open files backed up to Online Backup. Very old file so not from cache on this new PC
Posted Monday, June 24, 2024 - Post #44204
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Can see usual file on computer and can generate it to pc but not when generated to online like others. So any back up file would make no difference to this issue?
Posted Sunday, June 23, 2024 - Post #44197
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Does anyone have a way to contact the owner, or manager of the genopro site to let them know of this problem? Is there only one person with site management capabilities?  

Is there another site or location that could be used as an alternative web server?
Posted Tuesday, June 18, 2024 - Post #44188
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Have also noticed that dubious sites have not been deleted

Threaded View

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Forum Post FamilyTrees Site is down By genome ( Monday, June 10, 2024 )
Forum Post Looks like the site is down again with the 'service unavailable'... By gv ( 2 days ago @ 12:49 AM )
Forum Post It is still down... Wonder what is happening, this has happened quite... By gv ( Sunday, October 13, 2024 )
Forum Post It's back up again 🥳 By genome ( Tuesday, October 15, 2024 )
Forum Post https://familytrees.genopro.com/ Service Unavailable HTTP Error... By 2119787 ( Wednesday, October 9, 2024 )
Forum Post Hi, Why not using a good alternative. Try - Creately's genogram maker... By krish077333@gmail.com ( Monday, September 23, 2024 )
Forum Post I came across Creately a while back by chance. It may be suitable for... By bogistad ( Tuesday, September 24, 2024 )
Forum Post Yes it is, thank you! Any idea what happened? By gv ( Tuesday, September 3, 2024 )
Forum Post I am devastated that I cannot access my father's family tree. Is there... By AquaEyes777 ( Monday, September 2, 2024 )
Forum Post site is back up again :w00t: By genome ( Tuesday, September 3, 2024 )
Forum Post noticed an error saying there is a 'temporary overload' when trying to... By GazLong ( Sunday, September 1, 2024 )
Forum Post yes, mine is down too - anyone know when this will be resolved????? By GazLong ( Sunday, September 1, 2024 )
Forum Post The familytress.genopro.com site is down again with the same error? Is... By gv ( Saturday, August 31, 2024 )
Forum Post Yep, it's out again ☹️ By genome ( Saturday, August 31, 2024 )
Forum Post Thought I would try and regenerate the file for onlin but got this... By BTNZ ( Monday, June 24, 2024 )
Forum Post I have my tree with around 400 people. It would be interesting to... By hjdl ( Sunday, June 23, 2024 )
Forum Post will the site return or will it stay down ? best regards, Guy By Przytula ( Monday, June 17, 2024 )
Forum Post The site has been down for over a week now so it is looking rather... By genome ( Tuesday, June 18, 2024 )
Forum Post I see the familytrees.genopro.com is back up and running. Does anyone... By Bailey-Brandsberg ( Wednesday, June 26, 2024 )
Forum Post Starting to get very concerned about my site down still as it's a... By BTNZ ( Friday, June 21, 2024 )
Forum Post I have a large family tree site of the ancestors and descendants of my... By Bailey-Brandsberg ( Saturday, June 22, 2024 )
Forum Post I have been able to open files backed up to Online Backup. Very old... By appleshaw ( Sunday, June 23, 2024 )
Forum Post Can see usual file on computer and can generate it to pc but not when... By BTNZ ( Monday, June 24, 2024 )
Forum Post Does anyone have a way to contact the owner, or manager of the genopro... By Bailey-Brandsberg ( Sunday, June 23, 2024 )
Forum Post Have also noticed that dubious sites have not been deleted By appleshaw ( Tuesday, June 18, 2024 )
Forum Post noticed the same thing the last few days :( By Yamano ( Friday, June 14, 2024 )
Forum Post Same here in Canada and the USA..?? By Kostiuk ( Sunday, June 16, 2024 )
Forum Post same thing to me By hjdl ( Friday, June 14, 2024 )


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