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error message when trying to upload updated tree to the web

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Author keep getting this vbscript error. can anyone help?
Posted Thursday, August 1, 2013 - Post #32121
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Error at line 67 (default.htm): Invalid procedure call or argument: '[string: "(null)"]'

Microsoft VBScript runtime error 800A0005

thanks,

Li Lewit



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Posted Saturday, August 3, 2013 - Post #32137
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If you had searched this forum with the error code you would have found a solution



You need to install a later version of the Narrative Report download from  http://support.genopro.com/Topic28332.aspx There is also a link there for advice on how to install it.


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"


Edited: Monday, October 28, 2013 by genome
Posted Tuesday, August 6, 2013 - Post #32172
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Dear Legendary Master,

     Thank you for the excellent advice on correcting this error. The system is up and running and updating well.

Lionel
Posted Wednesday, August 7, 2013 - Post #32180
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After apparently installing the new Skins for 8/3/13, error messages have disappeared and the script appears to run. Photos recently added to my local genoPro file did get posted to my website. I had thought it was all fixed. However, when I now try to add new photos to the web, they fail to appear. The script shows these new photos have already uploaded to the website, but they fail to appear on the web. Please Advise. - Lionel

Thumbnail for C:\Users\Lionel\Documents\Silberling Tree\Adrian@ airport7-13.jpg is already up to date  <-NEWLY ADDED TO WEBSITE !!!!!!!!!!!!!

Thumbnail for C:\Users\Lionel\Documents\Silberling Tree\Rose08.jpg is already up to date  <-NEWLY ADDED TO WEBSITE !!!!!!!!!!!!!

Thumbnail for C:\Users\Lionel\Documents\Silberling Tree\The Gown.JPG is already up to date <- NOT SHOWN ON WEBSITE !!!!!!!!!!!!!

Thumbnail for C:\Users\Lionel\Documents\Silberling Tree\cutting the cake.JPG is already up to date <- NOT SHOWN ON WEBSITE !!!!!!!!!!!!!

Thumbnail for C:\Users\Lionel\Documents\Silberling Tree\At the falls in St. Lucia.jpg is already up to date <- NOT SHOWN ON WEBSITE !!!!!!!!!!!!!

[6.66] Processing template 'style.css'...



Applying theme 'Default_2'

Copying files from default theme

[7.23] Processing template 'index.html'...



[7.25] Processing template 'default.htm'...



[7.25] Processing template 'toc_individuals.htm'...



[7.61] Processing template 'toc_families.htm'...



[7.62] Processing template 'toc_pictures.htm'...



[8.26] Processing template 'toc_contacts.htm'...



[8.43] Processing template 'toc_places.htm'...



[8.45] Processing template 'toc_sources.htm'...



[8.45] Processing template 'toc_names.htm'...



[8.47] Processing template 'genomap.svg'...



[9.67] Processing template 'genomap.htm'...



[9.68] Processing template 'toc_genomaps.htm'...



[9.70] Processing template 'home.htm'...



[9.71] Processing template 'heading.htm'...



[9.71] Processing template 'calendar.htm'...



[9.73] Processing template 'scripts\calendarevents.js'...



[10.81] Processing template 'timeline.htm'...



[10.82] Processing template 'timeline.json'...



[11.09] Processing template 'toc_timelines.htm'...



[11.10] Processing template 'toc_entities.htm'...



[11.10] Processing template 'gmap.htm'...



[11.12] Processing template 'scripts\individual_map.js'...



[11.15] Processing template 'scripts\family_map.js'...



[11.18] Processing template 'scripts\tocstart.js'...



[11.18] Processing template 'individual.htm'...



[15.35] Processing template 'family.htm'...



[16.39] Processing template 'place.htm'...



[16.83] Processing template 'picture.htm'...



[19.37] Processing template 'contacts.htm'...



[19.50] Processing template 'places.htm'...



[19.81] Processing template 'pictures.htm'...



[20.57] Processing template 'popup.htm'...



[20.59] Processing template 'sources.htm'...



[20.59] Processing template 'entities.htm'...



[20.60] Processing template 'gmap_place.htm'...



[20.60] Processing template 'gmap_places.htm'...



[20.62] Processing template 'help.htm'...



[20.62] Processing template 'help.svg'...



[20.63] Processing template 'scripts\gmap_data.js'...

 

[20.63] Processing template 'scripts\gmap_places.js'...

Generated 2576 pages (2576 pages skipped) in 20.654 seconds

average performance of 124.72 pages per second

[20.65] Writing extra file 'FamilyTree.xml'...

[20.68] Writing extra file 'FamilyTree.gno'...

[20.71] Writing extra file 'FamilyTree.ged'...

[20.74] Writing files from skin...

[29.12] Writing 1985 pictures to report...

[30.81] Report Ready! Click on the "Close" button to continue.


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Posted Wednesday, August 7, 2013 - Post #32181
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have you tried clearing your browser cache?


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Thursday, August 8, 2013 - Post #32187
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Yes, I tried refreshing and deleting history.
Posted Thursday, August 8, 2013 - Post #32189
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Refreshing and deleting history is not the same as clearing the local browser cache.  If you are using Internet Explorer have you tried deleting temporary Internet files?


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Thursday, August 8, 2013 - Post #32191
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I deleted temporary internet files with no change and it still failed to show new pictures.
Posted Thursday, August 8, 2013 - Post #32192
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Ok. It is probably not possible to take this further without seeing the website and examining the pages for errors.

Are you happy to send me a link and details via Private Message (PM) on this forum?

At the moment it cannot see how the script is reporting an up to date timestamp on a thumbnail image that isn't actually there.  I assume that you believe both the generated thumbnail and the actual photo are missing.
I also presume you have not set the 'Link to all files from my computer' or Link to all files from my local network' checkboxes under the options tab of the Generate Report dialog.


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Friday, August 9, 2013 - Post #32195
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I first want to say that I am Lionel's son, Alan, and I am trying to assist my father with this dilemma.

I tried an experiment this morning that may help in ascertaining the issue.

I created a new tree in a different folder by adding a 2 onto the host target.

So, instead of ...familytrees.genopro.com/Silberling, I specified ...familytrees.genopro.com/Silberling2

As I expected, ALL the photos were uploaded into the new site.

Next, I asked Lionel to add one more photograph to the "new" tree and upload.

The result was that this last photograph did not show on the tree (although it did show as uploaded in the upload display as shown below)

Thumbnail for C:\Users\Lionel\Documents\Silberling Tree\The Gown.JPG is already up to date

Thumbnail for C:\Users\Lionel\Documents\Silberling Tree\cutting the cake.JPG is already up to date

Thumbnail for C:\Users\Lionel\Documents\Silberling Tree\At the falls in St. Lucia.jpg is already up to date

Thumbnail for C:\Users\Lionel\Documents\Silberling Tree\Sammy ringbearer.jpg is already up to date <-THIS IS THE PHOTO WE TRIED TO ADD TO THE NOW ESTABLISHED NEW SILBERLING TREE.

As per your request, I will send you the site and password combination via private message.

thank you



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