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Getting errors trying to check for Updates and trying to upload a Tree...

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Posted Monday, January 9, 2017 - Post #37623
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: Tuesday, March 25, 2025
Posts: 264, Visits: 1,757
Hi there,

I'm getting the following error when trying to upload a tree:
  Connecting to server familytrees.genopro.com...
The attempt to connect to the server failed; please verify firewall settings, server name and port number
    https://api.genopro.com/ws.asmx

I get the following error when checking for updates:
Connecting to GenoPro.com to determine if a newer version of GenoPro is available for download...
The attempt to connect to the server failed; please verify firewall settings, server name and port number
    https://api.genopro.com/ws.asmx



What needs to be fixed?
Thanks!

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