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Customers
GenoPro version: 2.0.1.4
Last Login: Tuesday, March 11, 2008
Posts: 18,
Visits: 111
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I uploaded my family tree (Fornara-Laub) three times today, hoping to correct the problem, to no avail. It seems that only about 1/4 of the pictures actually show up properly on my family tree. Is there a size limit to photos? Am I doing something wrong? Thanks for your help!I just noticed this error message: [40.65] Unable to write file 'http://familytrees.genopro.com/denisea3465/Fornara-Laub/pictures/ShipManifest12Nov1900pg0262line15-17.jpg'.
The attempt to connect to the server failed; please verify firewall settings, server name and port number I don't have a firewall program, but I do access through a router (hardware firewall). Any information to how I fix the settings so it doesn't block my uploading pictures? Thanks again!
Edited: Thursday, September 21, 2006 by
GenoProSupport
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Customers
GenoPro version: 2.0.1.4
Last Login: Tuesday, March 11, 2008
Posts: 18,
Visits: 111
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Okay, I hate to be a troublemaker but it's happening again =(. I had that one successful upload, and worked on the tree today and wanted to upload the latest version. I uploaded it as a "Test" and did not overwrite my old one. I cleared the photo cache first and haven't added any new photos since the last successful upload. No good. It uploaded 14 pictures out of 89 and quit, with the same error messages. Is it really an isp problem? I have a broadband 2Mb ADSL connection that seems to be very good. I'm at a loss.Again, sorry to be a pest!
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Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: 15 hours ago
Posts: 4,885,
Visits: 22,811
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Clearing the picture cache should not have any effect on publishing. I asked to try just in case, but in theory those two modules (report generator, picture cache) are not related.As for publishing, we have several users who published over 10,000 files, and they never had problems nor been disconnected. One user published for 4 hours straight, uploading 16,000 files and 800 photos, without a missing file or picture. This user had published dozen of times reports taking about two hours to upload, and each time, the upload is successful on the first try. Tomorrow there will be an update, and this update will have better error message. With the new improved error message, I will be able to locate where in the code the upload failed.
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Customers
Important Contributors
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Sunday, March 21, 2021
Posts: 716,
Visits: 12,927
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GenoProSupport (9/21/2006)
Tomorrow there will be an update, and this update will have better error message. With the new improved error message, I will be able to locate where in the code the upload failed.
Was there a silent update or will it come later than announced?
Edited: Monday, September 25, 2006 by
GenoProSupport
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Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: 15 hours ago
Posts: 4,885,
Visits: 22,811
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Not yet. Yesterday night I did my code review for Beta 18f and found one missing thing requiring several hours of work. It was already 9:30pm and I had no energy to continue (I was tired since had been working over 12 hours on that day). I am hoping to release Beta 18f today. There has been several fixes, including for duplicate places and sources. I have been working on fixing the <NoName> problem for sources.
Edited: Monday, September 25, 2006 by
GenoProSupport
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