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Photos don't upload properly?

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Author I am getting errors uploading pictures to familytrees.genopro.com
Posted Wednesday, September 20, 2006 - Post #13267
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I uploaded my family tree (Fornara-Laub) three times today, hoping to correct the problem, to no avail.  It seems that only about 1/4 of the pictures actually show up properly on my family tree.  Is there a size limit to photos?  Am I doing something wrong?  Thanks for your help!

I just noticed this error message: 

[40.65] Unable to write file 'http://familytrees.genopro.com/denisea3465/Fornara-Laub/pictures/ShipManifest12Nov1900pg0262line15-17.jpg'.
The attempt to connect to the server failed; please verify firewall settings, server name and port number

I don't have a firewall program, but I do access through a router (hardware firewall).  Any information to how I fix the settings so it doesn't block my uploading pictures?  Thanks again!



Edited: Thursday, September 21, 2006 by GenoProSupport
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Posted Tuesday, September 26, 2006 - Post #13400
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Unable get HTTP response info (error 12019:13369360)

The error 12019 is named ERROR_INTERNET_INCORRECT_HANDLE_STATE, which means the following according to Microsoft:

The requested operation cannot be carried out because the handle supplied is not in the correct state. Source support.microsoft.com

Another website claims the error may be caused by transient network issues with the following defintion:

Synchronization failed due to a device software error. Contact your network administrator. Source KBalertz.com

The bottom line is this error is some corrupted data.  The value 13369360 dependends on the first error 12019 which I have no idea what it means.

When you publish, do you always get this error while uploading file ShipManifest14May1911pg0127line23.jpg?  If you still get the problem, I am willing to give a try using your complete genealogy tree.  You will have to send me everything, including all the pictures.

Edited: Tuesday, September 26, 2006 by GenoProSupport


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Forum Post Photos don't upload properly? By denisea3465 ( Wednesday, September 20, 2006 )
Forum Post Well, I added a few of them back in, renamed without the # and... By denisea3465 ( Tuesday, September 26, 2006 )
Forum Post The problem is not with the naming of the picture. GenoPro make sure... By GenoProSupport ( Tuesday, September 26, 2006 )
Forum Post This may or may not help but I am going to pass on my own experience... By Pugwash ( Sunday, October 29, 2006 )
Forum Post Ok, may have discovered something... As far as I can remember,... By denisea3465 ( Tuesday, September 26, 2006 )
Forum Post hm. I tried deleting that file and it stopped on a new file, much... By denisea3465 ( Tuesday, September 26, 2006 )
Forum Post I just tried to generate the report "Test18f". This was the error... By denisea3465 ( Tuesday, September 26, 2006 )
Forum Post [quote] Unable get HTTP response info (error 12019:13369360) [/quote]... By GenoProSupport ( Tuesday, September 26, 2006 )
Forum Post Beta 18f has better error message. Can you try publishing again. I... By GenoProSupport ( Monday, September 25, 2006 )
Forum Post In my opinion it's not necessary to upload picture files greater than... By cezary ( Friday, September 22, 2006 )
Forum Post [quote][b]cezary (9/22/2006)[/b][hr]Pictures the size of 2mb each seem... By GenoProSupport ( Friday, September 22, 2006 )
Forum Post Okay, I hate to be a troublemaker but it's happening again =(. I had... By denisea3465 ( Thursday, September 21, 2006 )
Forum Post Clearing the picture cache should not have any effect on publishing.... By GenoProSupport ( Thursday, September 21, 2006 )
Forum Post [quote][b]GenoProSupport (9/21/2006)[/b][hr]Tomorrow there will be an... By maru-san ( Monday, September 25, 2006 )
Forum Post Not yet. Yesterday night I did my code review for Beta 18f and found... By GenoProSupport ( Monday, September 25, 2006 )
Forum Post Thank you so much for your help! I resized all the files to be 800KB... By denisea3465 ( Thursday, September 21, 2006 )
Forum Post Thank for the update and the compliment. Today, I modified the code... By GenoProSupport ( Thursday, September 21, 2006 )
Forum Post I can do that, although in my report I have lots of photos, so should... By denisea3465 ( Wednesday, September 20, 2006 )
Forum Post The limit is 10 MB for the largest file. This is to prevent someone... By GenoProSupport ( Wednesday, September 20, 2006 )
Forum Post All the 5 pictures you sent me uploaded perfectly on the first try,... By GenoProSupport ( Wednesday, September 20, 2006 )
Forum Post I've changed the maximum size to 30 megabytes per files. I did a test... By jcmorin ( Thursday, September 21, 2006 )
Forum Post Thank you for your help! Yes, I have tried it several times and still... By denisea3465 ( Wednesday, September 20, 2006 )
Forum Post Okay, can you send me your photo as an email attachment. I will try... By GenoProSupport ( Wednesday, September 20, 2006 )
Forum Post Is your photo display properly when generating the report on your... By jcmorin ( Wednesday, September 20, 2006 )
Forum Post I wrote this error message. You get this message when your publishing... By GenoProSupport ( Wednesday, September 20, 2006 )


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